Account Management: Maintaining Relationships Preview

Account Management: Maintaining Relationships

With Miles Croft Liked by 2,951 users
Duration: 36m Skill level: Beginner Released: 8/13/2021

Start my 1-month free trial

Course details

Getting the sale is not the end of the sales process. Upselling, return business, network referrals, and so much more can be achieved when a salesperson continues to add value and develop a relationship after that first deal is closed. In this course, sales professional and prospecting coach Miles Croft helps you learn to continue relationship selling with all your existing customers, as well as recover from mistakes in delivery, whether they were your fault or not. Miles explains how account managers and other salespeople can develop connections with their prospects and customers after the initial sale has been made, to continue selling and expand your network even further. He presents a clear walk-through analysis of buying the perfect gifts, never letting a relationship “go rotten,” recovering from mistakes, and much more. Note: This course was created by Miles Croft. We are pleased to host this training in our library.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.7 out of 5

1,774 ratings
  • 5 star
    Current value: 1,357 76%
  • 4 star
    Current value: 340 19%
  • 3 star
    Current value: 68 3%
  • 2 star
    Current value: 4 <1%
  • 1 star
    Current value: 5 <1%

Contents

What’s included

  • Practice while you learn 1 exercise file
  • Learn on the go Access on tablet and phone

Similar courses

Download courses

Use your iOS or Android LinkedIn Learning app, and watch courses on your mobile device without an internet connection.