Account Management: Maintaining Relationships
With Miles Croft
Liked by 2,951 users
Duration: 36m
Skill level: Beginner
Released: 8/13/2021
Course details
Getting the sale is not the end of the sales process. Upselling, return business, network referrals, and so much more can be achieved when a salesperson continues to add value and develop a relationship after that first deal is closed. In this course, sales professional and prospecting coach Miles Croft helps you learn to continue relationship selling with all your existing customers, as well as recover from mistakes in delivery, whether they were your fault or not. Miles explains how account managers and other salespeople can develop connections with their prospects and customers after the initial sale has been made, to continue selling and expand your network even further. He presents a clear walk-through analysis of buying the perfect gifts, never letting a relationship “go rotten,” recovering from mistakes, and much more.
Note: This course was created by Miles Croft. We are pleased to host this training in our library.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
-
Showcase on your LinkedIn profile under “Licenses and Certificate” section
-
Download or print out as PDF to share with others
-
Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
-
Furqan Kamil
Furqan Kamil
Experienced Operations & General Manager | Customer Service Excellence | Account Manager | Bilingual Professional
-
Siphumusa Mbatha
Siphumusa Mbatha
Datacenter Shift-Supervisor at CBRE EXCELLERATE FACILITIES MANAGEMENT
-
Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
Similar courses
Download courses
Use your iOS or Android LinkedIn Learning app, and watch courses on your mobile device without an internet connection.