How can health education materials be designed for diverse audiences?
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Health education materials are essential tools for informing and empowering people to make healthy choices and prevent diseases. However, not all materials are equally effective for different audiences, especially in a diverse and multicultural society. How can you design health education materials that are relevant, accessible, and engaging for diverse audiences? Here are some tips to consider.
Before you create any health education material, you need to understand who your target audience is, what their needs and preferences are, and what barriers they may face. You can use various methods to gather this information, such as surveys, interviews, focus groups, or existing data sources. You should also consider the cultural, linguistic, literacy, and health literacy levels of your audience, and how they may affect their understanding and use of your material.
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Khushbu Balsara, DDS, MPH
Postdoctoral Research Fellow | Global Health | JH-IIRU | Johns Hopkins Bloomberg School of Public Health | LinkedIn Community TopVoice
🌍 Know Your Audience: Engage with the community to grasp their cultural and health beliefs. 📚 Literacy Consideration: Ensure content is accessible to all literacy levels. 🗣 Language & Dialect: Tailor materials to the primary language and regional dialects. 🎨 Visuals: Use culturally relevant and representative visuals. 🤝 Feedback: Seek community input to maintain relevance and sensitivity. Understanding the audience ensures more effective and impactful health education. 🩺📘
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Sphiwe Mlondolozi
Clinical Associate | Public Health Advocate 🎓
Designing effective health education materials demands a multifaceted approach. Understanding diverse audiences, their cultural nuances, and varied literacy levels is key. Crafting materials in multiple languages, utilizing plain language, and embracing visual elements cater to a wider demographic. Collaboration with communities ensures relevance and resonance. Continuous adaptation based on feedback ensures the materials remain impactful and empower individuals to take charge of their health.
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Dr. Harrieth Gabone, PhD, MSN, RNC-OB
Nursing Professor; Clinical Professional Development Educator; Global Volunteer; Healthcare Queen❤️
Understand their knowledge gaps or skills deficits and design the content to address those areas. Conduct a an informal survey to learn their needs.
Plain language is a way of writing and presenting information that is clear, concise, and easy to understand. Plain language avoids jargon, technical terms, acronyms, and complex sentences. It also uses active voice, simple words, short paragraphs, and headings. Plain language helps your audience grasp your main message, follow your instructions, and remember your information. You can use tools such as readability scores, readability formulas, or plain language checklists to assess and improve your plain language.
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Khushbu Balsara, DDS, MPH
Postdoctoral Research Fellow | Global Health | JH-IIRU | Johns Hopkins Bloomberg School of Public Health | LinkedIn Community TopVoice
Using plain language is vital for clear communication: 📝 Simplicity: Avoid jargon and technical terms. Opt for straightforward words. 🚫 Skip Acronyms: If they aren't commonly known, explain them. 🔍 Active Voice: Makes content more engaging and easier to understand. 📋 Structure: Short paragraphs, bullet points, and clear headings aid readability. 🔧 Tools: Utilize readability scores and checklists to ensure clarity. Embracing plain language ensures your message resonates with a broader audience. 📚🗣
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Payal Thakker
Healthcare and Quality Consultant | National Award Winner (Silver) for Citizen Centric Services (Hospital Management System) | NBQP Registered Consultant for Hospital and Healthcare | Biomedical Engineer
We are living in a busy hustling world where patience is the least a person has! In my opinion, health education should be pictorial or clip arts with a direct message of Dos and Donts! It will atleast clearly pass on the message you want to emphasise on and will not get diluted in the lengthy texts! Additionally clip arts are easy way to address in a multi dimensional community so language or literature barriers are over ruled!
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Darnell "DJ" Rhodes
Advocate of organizational harmony, integrity, and sustainability
Using plain language/layman terms is a great way to utilize educational material for broadening patients' knowledge and understanding. Large and complex medical terms and vernacular will come across as intimidating or often, patients will agree to it because they don't understand the words and its meaning. For instance, I asked my grandmother's physician to use plain language because I wanted her to be knowledgeable as well as understand her medical treatment plan.
The format and channel of your health education material should match the purpose, content, and audience of your message. For example, you can use brochures, posters, flyers, booklets, videos, podcasts, websites, social media, or mobile apps, depending on what you want to communicate and how you want to reach your audience. You should also consider the design, layout, color, font, images, graphics, and audiovisual elements of your material, and how they can enhance or hinder your message.
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Khushbu Balsara, DDS, MPH
Postdoctoral Research Fellow | Global Health | JH-IIRU | Johns Hopkins Bloomberg School of Public Health | LinkedIn Community TopVoice
Selecting the right formats and channels is crucial for effective health education: 📖 Purpose-Driven Format: Match your material type (e.g., brochures, videos, podcasts) with your message's intent. 🎨 Design Matters: Ensure the layout, color, and graphics complement your content. Avoid clutter. 📱 Digital Reach: Websites, social media, and apps can engage tech-savvy audiences. 👁 Visual Appeal: Utilize images and fonts that resonate with your audience and enhance readability. 🔊 Audiovisuals: Videos or podcasts can captivate auditory learners. Tailoring your approach maximizes engagement and understanding. 🌐🎥📑
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Georgina Dukes-Harris
Bridging the gap between healthcare and social needs - Health Innovator | SDoH Advocate | Tech Leader
Interactive and Engaging Content: - 🎥 Create engaging and interactive materials, such as videos, quizzes, and games, to hold the audience's interest and encourage active learning. - 🗣️ Foster discussions and peer support within the target communities. Dissemination: - 📢 Consider various channels for distributing materials, such as social media, community centers, healthcare facilities, and online platforms. - 🤝 Partner with community organizations and leaders to reach the intended audience effectively.
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Dhrumil Sorathia
CEO driving digital healthcare solutions for a healthier World
When choosing channels for health education materials, one can consider: 1. Interpersonal channels like Face-to-face communication, Home visits, Training, Group discussions, Counselling 2. Mass media like Social media, Community centres, Healthcare facilities, Online platforms 3. Organization & community - Partnering with community organisations & leaders Health communication strategies aim to change people's knowledge, attitudes & behaviours For example, they can increase risk perception or reinforce positive behaviours Communication tools used in healthcare include: Appointment reminders, Blogs, Emails, Patient portals, Telehealth visits, Two-way texting & many other tools Personalise these communication tools as much as possible
One of the best ways to ensure that your health education material is relevant and engaging for your audience is to involve them in the development process. You can invite your audience to participate in the planning, design, testing, and evaluation of your material, and solicit their feedback and suggestions. This can help you identify and address their needs, preferences, expectations, and concerns, and improve the quality and effectiveness of your material.
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Khushbu Balsara, DDS, MPH
Postdoctoral Research Fellow | Global Health | JH-IIRU | Johns Hopkins Bloomberg School of Public Health | LinkedIn Community TopVoice
Involving the target audience in the creation of health education materials is pivotal. By actively engaging them in planning, design, and evaluation stages, you harness their unique perspectives and insights. Their feedback can illuminate specific needs, preferences, and potential challenges, ensuring the material is both relatable and effective. This collaborative approach not only refines content but also fosters trust and a sense of ownership among the intended recipients. 🤝📚🔄
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Ashleigh Golden, Psy.D., R.Psych., HSPP, ACT
Digital health product, content & network leader | Licensed, registered psychologist | Translational & applied behavioral scientist | Anxiety & OCD expert | Advisor, consultant & supervisor | DEIB & workplace well-being
Employ community-led co-design without overburdening community members, focusing on key stages where input has the most impact. Use digital platforms for asynchronous engagement, allowing community members to contribute at their convenience. Appoint community representatives who can provide consolidated feedback, reducing the need for large groups to attend numerous meetings. Offer varied means of contribution—texts, voice messages, or quick polls—to accommodate different preferences and schedules. Align sessions with existing community events to integrate naturally into local rhythms. Provide updates on how community input is shaping the materials, fostering a sense of ownership and partnership.
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Georgina Dukes-Harris
Bridging the gap between healthcare and social needs - Health Innovator | SDoH Advocate | Tech Leader
Collaborate with Communities: - Involve members of the target communities in the development and review of materials. They can provide valuable insights and help ensure cultural competence. - Collaborate with community organizations, leaders, and healthcare professionals who have expertise in working with the specific groups. Accessibility: - ♿ Ensure that the materials are accessible to people with disabilities, such as visual or hearing impairments. Provide alternative formats like Braille, large print, and audio versions. - 💻 Use web accessibility standards to make online materials accessible to people using assistive technologies.
After you create your health education material, you should evaluate its impact and outcomes, and revise it as needed. You can use various methods to measure the reach, readability, usability, acceptability, satisfaction, and behavior change of your material, such as pre- and post-tests, surveys, interviews, focus groups, observation, or analytics. You should also monitor the changes in your audience's needs, preferences, and environment, and update your material accordingly.
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Khushbu Balsara, DDS, MPH
Postdoctoral Research Fellow | Global Health | JH-IIRU | Johns Hopkins Bloomberg School of Public Health | LinkedIn Community TopVoice
Post-creation, it's vital to assess the effectiveness of health education materials. Through tools like surveys, interviews, and analytics, gauge the material's reach, comprehension, and user satisfaction. Observing actual behavior changes provides tangible evidence of impact. As audience needs and contexts evolve, it's crucial to revisit and refine the materials, ensuring they remain relevant and impactful. Continuous evaluation ensures materials are not just informative but also transformative. 📊🔄📝
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Georgina Dukes-Harris
Bridging the gap between healthcare and social needs - Health Innovator | SDoH Advocate | Tech Leader
Feedback and Iteration: - 📋 Continuously collect feedback from the audience to improve the materials. Conduct surveys, focus groups, or user testing to assess their effectiveness. - 🔄 Be open to making necessary revisions based on the feedback received.
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Dhrumil Sorathia
CEO driving digital healthcare solutions for a healthier World
Yes, health education materials should be regularly evaluated and revised: 1. Evaluation: Health education materials should be evaluated for appropriateness for low-education families. The quality of the text is often determined by readability. Material written at the fourth- to sixth-grade level is considered easy to read. 2. Revision: New materials should be evaluated before release. Other tips for evaluating health education materials include: 1. Periodically checking in with staff to ask if they are using the materials and whether alternative materials are needed 2. Having checkout staff look at materials that patients have been given 3. Reviewing the materials periodically to confirm they are meeting your needs
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Sandra Bailey Curtis, PhD, MSN, RN, GERO-BC
Ensuring Social Justice in Nursing Education, Practice & Research
Stop standardizing "whiteness" and making "diverse" deviations. Make "white" part of the "diverse". No group should be an "other"! Simply rearranging the order of presentation of material will help achieve this goal. Start the discussion by presenting a "diverse" group's perspective first. For example, when discussing how a skin condition presents, start by discussing how it presents on black (or any other "diverse" group) skin first, then move through other "diverse" groups. Just stop always presenting "white" first. Reflect on how YOU felt presenting this way. Was it uncomfortable, exciting, no difference? Ask the learners how they felt having content presented this way. Did the feel confused, included, unaware of the change?
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Latoya H.
Include diverse experts/consultants/organizations that develop health education materials. Don't only focus on the diverse audience.
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Sabrina Rahman
Deputy Director, Digital Communications
The first step should always be knowing the "why" and having a clear goal for the effort. What are you hoping to achieve? What is the desired outcome? What is your reason for starting the project? Why are you doing what you're doing? Being able to answer these questions and articulate your goals will help you develop a roadmap to where you are trying to go and how to get there.