How can leaders identify and mitigate risks during a disaster?
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Disasters can strike at any time, causing significant damage, disruption, and loss of life. As a leader, you have a responsibility to protect your team, your organization, and your community from the potential impacts of a disaster. But how can you identify and mitigate the risks that you may face during a disaster? Here are some tips to help you prepare, respond, and recover effectively.
Before a disaster happens, you need to assess the hazards that could affect your area, your operations, and your stakeholders. Hazards can be natural, such as earthquakes, floods, or wildfires, or human-made, such as accidents, cyberattacks, or terrorism. You can use various tools and methods to identify the hazards, such as risk matrices, hazard maps, or historical data. You should also consider the frequency, severity, and probability of each hazard, as well as the potential consequences for your team, your organization, and your community.
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Layne Carter
Program Manager USCG Search and Rescue Satellite Aided Tracking (SARSAT) Program
There are numerous methods and tactics leaders may incorporate when trying to identify potential hazards and mitigation strategies. Where we often run into trouble, is with underestimating the impact, or completely ruling out potential hazards due to our self imposed limits on our own imagination. We have to remember that just because we identify a potential hazard that may have a very low probability of occurring, it does not mean we will have a mitigation for that risk. Funding or bandwidth (or both) will always be a factor in mitigation. We can still identify the hazard and apply a mitigation strategy that may be as simple as discussing and mapping out what it would take to mitigate. The point here is, don’t discourage imagination.
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Silvio Lanzas, CFO
Chief of Operations at M-Fire Technologies, Deputy City Manager/Fire Chief (ret.)
Leaders can identify and mitigate risk by conducting on-going thorough risk assessments, developing robust contingency and response plans, ensuring effective communication with all public and private stakeholders, and regularly practicing drills to enhance preparedness and response capabilities. Additionally, staying informed about potential risks and leveraging technology for real-time monitoring can contribute to a more prepared and ready organization. I also believe leaders should be bold in decision making and of course make tough and often unpopular decisions in placing key subordinate leaders in positions of authority. Removing the bad apples from your leadership tree is often not talked about.
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Once you have identified the hazards, you need to develop a plan to address them. A plan should include the following elements: objectives, roles and responsibilities, communication channels, resources, procedures, and contingencies. You should also align your plan with the relevant standards, regulations, and best practices in emergency management. A plan should be clear, concise, and actionable, and it should be reviewed and updated regularly. You should also test your plan through drills, simulations, or exercises, and incorporate the feedback and lessons learned.
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Margaret Hannan
Accreditation and Emergency Preparedness Coordinator at St. John's Episcopal Hospital
But a good leader needs to remain flexible enough within all those to make adjustments as the disaster unfolds. It is those adjustments that will help determine the outcome of the disaster. The old still holds true we can make all plans we want however the disasters are not reading those therefore the disaster is going to do what damage it is going to do. We try to mitigate as much as we can but we must remain as flexible we can to respond to the disaster as develops
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Sophi Beym
FEMA Hazard Mitigation SME “Any fool can make something complicated. It takes a genius to make it simple.” ― Woody Guthrie
Before you start your Hazard Mitigation plan, review the FEMA Local Mitigation Planning Handbook (pg. 242-250) and answer the questions. This will create the purpose of your plan. Natural hazards + Built Environment. And, know that one element or question can have multiple answers. Know that you need proof that you had a public outreach meeting (agenda, photos, flyers, etc., and clear contact information) during and before adoption. Follow the FEMA guidance and your hazard identification and risk assessment will be complete. You can expand it to include threats which opens the opportunity to complete your Threat, Hazard Identification and Risk Assessment or THIRA.
When a disaster strikes, you need to implement your plan effectively and efficiently. You should activate your emergency response team, communicate with your stakeholders, mobilize your resources, and execute your procedures. You should also monitor the situation, assess the impacts, and adapt your plan as needed. You should be flexible, agile, and resilient, and be ready to face any challenges or uncertainties that may arise. You should also coordinate with other agencies, organizations, or partners that are involved in the disaster response.
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Kusnu Hariyanto
Accomplished Leader in Risk Management & EHS | Over a Decade in Nickel Mining & Processing | Expertise in Operational Process Safety & Critical Controls | Focused on Human Factors in Risk Management
When disaster occured, the communication is the one of crucial part managing the disaster. The initial communication across internal and external stakeholder can help us to manage the situation especially when the speed of social media that can give wrong message to all stakeholder. They we communicate also require flexibility and not rely on one technique, we can deploy our leader to have direct communication in the field to explain direclty to the worker on the current situation, what we need support form worker and what we have done so far to mitigate the risk.
After a disaster is over, you need to evaluate your performance and identify the strengths and weaknesses of your plan and your actions. You should collect and analyze data, feedback, and evidence from various sources, such as reports, surveys, interviews, or observations. You should also conduct a debriefing session with your team and other stakeholders, and discuss what worked well and what needs improvement. You should also document and share your findings, recommendations, and best practices, and use them to update your plan and improve your readiness for future disasters.
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George Rose
Public Safety Emergency Management (Retired)
In my experience this step is probably the most difficult to “Honestly” perform. Good leadership MUST convey that we only get better by addressing issues. Critiques should never ever carry reprisals. By accepting Lessons Learned and applying changes to documents in our Comprehension Emergency Management Plan we reduce risks and loss of life in our next disaster. ✌️
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Katrine Finsnes
Medical Advisor @ ICRC | Medical Disaster Preparedness and Management
Conduct After-Action Reviews (AARs) with all relevant stakeholders to discuss what worked well, what could be improved, and how to implement changes in future responses. AARs should be constructive and focus on continuous improvement. Based on this, identify Lessons Learned. These should be documented and used to improve existing contingency plans for enhanced preparedness for future disasters.
To mitigate the risks of future disasters, you need to enhance your capabilities and capacities in emergency management. You should invest in training, education, and awareness programs for your team and your stakeholders, and develop the skills and competencies that are required for effective disaster response. You should also acquire, maintain, and upgrade the equipment, technology, and infrastructure that are essential for your operations and your safety. You should also seek opportunities to collaborate, network, and learn from other leaders, experts, or organizations in emergency management.
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Sophi Beym
FEMA Hazard Mitigation SME “Any fool can make something complicated. It takes a genius to make it simple.” ― Woody Guthrie
Attend training. In-person, or virtual, or independent study. Learn the language and use it properly. Finally, learn to write in concise bullet points. A good emergency plan is written at the 8th to 10th-grade level. Use bullets.
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Matt Matthysen
Exploration Logistics at Perseus Mining Cote dIvoire
Start by reporting everything that might be a risk. Better to be proactive than to wait for something to happen. All reports of possible risks can then be prioritized specially where costs would be involved.
Finally, you need to foster a culture of preparedness within your team, your organization, and your community. You should promote the values, attitudes, and behaviors that support risk reduction, resilience, and recovery. You should also encourage participation, engagement, and feedback from your team and your stakeholders, and involve them in the planning, implementation, and evaluation of your emergency management activities. You should also recognize, reward, and celebrate the achievements, contributions, and efforts of your team and your stakeholders in disaster response.
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Katrine Finsnes
Medical Advisor @ ICRC | Medical Disaster Preparedness and Management
A culture of preparedness is the million-dollar question (sometimes literally). How to convince an organisation to spend money on preparedness when the threat is not imminent? The interest is usually high when it's too late, the disaster is approaching and everyone needs the same resources to mitigate consequences. Firstly, leadership must buy-in on the need for preparedness. Good contingency plans must be made for hazards identified in your risk assessment. Training including simulation is essential to develop and continuously refine contingency plans, as well as foster preparedness amongst all employees. A postive culture of preparedness can be encouraged amongst all continuously, through reminders and ways of communicating.
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Madelyn Webb
Community Climate and Environment Education Specialist
Consider the role of volunteers whether organized or organic. Consider the most vulnerable and prepare those neighbourhoods in advance.
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Tom Robinson
Book Author
Realize we cannot stand alone in the time of disasters and hazard mitigation. Having strong partnerships, memorandums of understanding, contracts, and good ole hand shakes across the table will allow us to share resources and to take advantage of the talents of multiple organizations. When working against our hazard list use these connections to build capability. Every city does not need a hazardous materials team or a bomb squad. Build these specialized units in various locations and willfully share those assets to enhance our preparedness.