How can you build a reputation as a trusted and respected BA?
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As a business analyst (BA), you play a vital role in bridging the gap between business needs and technical solutions. You are expected to deliver value, quality, and clarity to your stakeholders, whether they are clients, managers, developers, or users. But how can you build a reputation as a trusted and respected BA who can handle complex and challenging projects with confidence and professionalism? Here are some tips to help you achieve that goal.
One of the first steps to building trust and respect as a BA is to clearly define your scope and objectives for each project. This means understanding the problem, the requirements, the constraints, and the expected outcomes. You should also communicate these elements to your stakeholders and get their agreement and support. By doing this, you can avoid ambiguity, confusion, and scope creep, and demonstrate your competence and credibility.
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Ryan Folster, CBAP
Business Analyst | Product Professional | Manager of Business Analysts
Trust is something that you build up over time, while it can be simple to do, many people expect trust without earning it. In my opinion, this is how you gain trust; Do what you say you will do when you say you will do it, every single time. Consistently doing this will build a level of trust that will grow over time. Be transparent, always. This means that if you fail or make a mistake you must stand up and own it. Celebrate others for the contributions they make to your work. It is very rare that individuals make a significant change on their own. Rather than taking credit for everything, recognize those around you that contributed.
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Gurpreet Bal
Technology executive| Strategy | People | Structure | Efficiency
Know your business and create trust with your tech partners. Understand and articulate clearly what business problem are you trying to solve. Have agreement with end users on the problem.
Another key factor to building your reputation as a BA is to deliver value and quality to your stakeholders. This means not only meeting their expectations, but also exceeding them whenever possible. You can do this by applying best practices, standards, and methodologies to your analysis work, such as using appropriate tools, techniques, and models. You should also ensure that your deliverables are accurate, complete, and consistent, and that they address the real needs and goals of the project.
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Thando Jacobs
𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 | 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗼𝗿 & 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 𝗛𝗼𝘀𝘁
I used to think if I had a well-designed BPMN process model or well-crafted requirements document I was delivering value. Although that helps, value is delivered in collaboration and ensuring there's clarity on what the project aims to deliver. As BAs, we shouldn't lose sight of the fact that the stakeholders we engage and interact with are the ones who deliver projects and our role is to guide them on the right path.
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Jennifer Yiu Thai
I truly believe that when you are solving a problem for the business, that you are solving problems for people. The value is what is going to be delivered as an outcome of the project (not necessarily the project itself). So try to understand, truly understand the motivations and challenges behind the problems the PEOPLE are having. Project goals are important but the goals are there to support the needs of what people in the business and/or the customers (who are also people!) need to achieve.
Communication is essential for any BA, as you need to interact with various stakeholders, elicit and validate information, present and document findings, and facilitate feedback and collaboration. To communicate effectively and frequently, you should use the right channels, formats, and styles for different audiences and purposes. You should also listen actively, ask relevant questions, and clarify any doubts or issues. By doing this, you can build rapport, trust, and respect with your stakeholders, and ensure that everyone is on the same page.
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Haris Aakram
Business Analyst | Business Analysis | Project Management | Stakeholder Management | I help organisations to 2x the delivered shareholder value by using AEDS technique
To become an effective business analyst (BA), the most crucial aspect to note is the way you communicate. Open and transparent communication is important for successful collaboration within a project or an organization. Tailoring your approach to suit different stakeholders ensures that your message is effectively delivered and understood. It's important to remember that communication is not just about conveying information but also about actively listening. It helps in eliciting the core requirements of a project and enables you to gather valuable feedback, fostering a more collaborative and productive environment.
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Fred G.
Human-centred IT: Business Analyst & Digital Transformation | Driving Cost-Efficiency/Innovation with Agile and AI | Championing User-Centric Solutions
Communication is of course key, but remember to listen first. Also nowadays Communications is sometimes remote. What you can do is to ask the stakeholder to be recorded and then use AI to grab notes and share the main communications outcome with them
As a BA, you may face changing situations, demands, and expectations in your projects. You may also encounter different cultures, personalities, and preferences among your stakeholders. To be adaptable and flexible, you should be open to learning new skills, tools, and techniques, and applying them to your analysis work. You should also be able to adjust your approach, style, and attitude to suit different scenarios and needs. By doing this, you can show your resilience, versatility, and professionalism as a BA.
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Shravan Bhatt
Business Analyst @ ACHiiVE Ltd | MSc. Data Science
Business analysis is all about fostering communication and collaboration with your project team. This includes several stakeholders from various cross functional teams and backgrounds. This can mean that you have to deal with people with different personality types. Know what are the different types of personalities such as the driver, amiable, analytical and expressive. This will help you communicate effectively with different members of the team. Communication is not a one size fits all solution.
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Fred G.
Human-centred IT: Business Analyst & Digital Transformation | Driving Cost-Efficiency/Innovation with Agile and AI | Championing User-Centric Solutions
Adaptable and flexible also means to use empathy and adaptive intelligence. For the metaphor: Remember to become an actor of the role you are playing as BA in a specific project but all around you are the movie professionals that are waiting from you that you act the way they would feel like
One of the best ways to build your reputation as a BA is to seek feedback and improvement from your stakeholders, peers, mentors, and managers. You should ask for constructive criticism, suggestions, and compliments on your analysis work, and use them to identify your strengths, weaknesses, opportunities, and threats. You should also pursue continuous learning and development opportunities, such as taking courses, reading books, joining communities, and attending events. By doing this, you can enhance your knowledge, skills, and performance as a BA.
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Shravan Bhatt
Business Analyst @ ACHiiVE Ltd | MSc. Data Science
A book that I found very useful and insightful for BAs is - Software Requirements by Karl Weigers I have found that by simply asking my team mates if there is anything I can do to make their work lives simpler and easier, it helps me build a better relationship with the people I work with closely on a daily basis. If I actually implement some solutions to make their lives easier, they will appreciate it more. Constructive criticism, suggestions and feedback are not to be taken as a sign of weakness, but as an opportunity to better yourself and professional skills
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Fred G.
Human-centred IT: Business Analyst & Digital Transformation | Driving Cost-Efficiency/Innovation with Agile and AI | Championing User-Centric Solutions
Remember this...We live in an environment characterised by rapid technological advancement and exponential growth. Here are the core principles and components often associated with Exponential Organizations (ExOs) that are central to ExO Foundations: The first is **1. Massive Transformative Purpose (MTP):** The MTP is the higher, aspirational purpose of the organization, which is more significant and encompassing than just making money. But you can discover the rest from their Website. Feedback and improvement can use Exo Principles!
Finally, to build your reputation as a trusted and respected BA, you should showcase your achievements and value to your stakeholders, organization, and industry. You should highlight the benefits, outcomes, and impacts of your analysis work, and how they contribute to the success of the project, the business, and the customer. You should also share your insights, lessons, and best practices with others, and promote the role and value of business analysis. By doing this, you can demonstrate your expertise, confidence, and leadership as a BA.
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Hermann (Teddy) Baer
Passionate about Staffing Best Practices
An industry-leading reputation is not built overnight; it's a product of dedication, integrity, and a passion for shaping the future of your particular industry, in my case staffing. Remember, your reputation is your most valuable asset; nurture it with care, and it will propel you to unparalleled heights.
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Kyle Powell
C.T.O. of WhimsySheep Entertainment LLC | INTJ-T | C# Programmer | Unity Game Developer | Entrepreneur | Business Intelligence Consultant | Data Analyst | Big Data Analyst | Business Analyst | Startup Consultant
Something I’ve heard a lot of recently is shameless self promoting this isn’t to be taken as a negative term, because shamelessness can be empowering if leveraged properly. In this instance, shameless self promoting is empowering because making yourself heard is what democracy is all about. Spreading the word of your business, your ventures, successes, and even failures can bring on insurmountable opportunity if you know how to look for it. The same thing can be said for business. Often time businesses get stuck in a growth only mindset. Not slowing down or taking the time to look at the weight that is dragging them down. In short, talk about the shortcomings in your business and you might find solutions that were otherwise unclear before.
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Tanya Gupta
Technical Project Manager @ Barclays | Grace Hopper Conference'23 | AnitaB.org Group Mentor | Public Speaker | Scholar | Global Ambassador @ WomenTech Network
In my view, it is beneficial to engage with experienced BAs and mentors, attend industry events and conferences, and join professional associations to expand your network and gain insights. It's also important to be proactive and anticipate potential issues, addressing them before they become significant problems. Additionally, creating a portfolio of successful projects, case studies, and positive outcomes can showcase your expertise and contributions.
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Haris Aakram
Business Analyst | Business Analysis | Project Management | Stakeholder Management | I help organisations to 2x the delivered shareholder value by using AEDS technique
To be an effective business analyst (BA), it is vital to stay updated with the rapid developments in the field. Business analysis is an evolving discipline, and the tools and technologies currently in use might become obsolete in a few years. Being open to learning and embracing improvement should be a top priority. Furthermore, networking with like-minded professionals, colleagues, and peers in the field is crucial for gaining insights into and sharing knowledge of best practices.