How can you communicate sustainability in a way that resonates with diverse audiences?

Sustainability is interlocked with anything that surrounds business operations, from colleagues to customers and suppliers. You don't need everyone to be an environmentalist to support the sustainability agenda, think how a sustainability culture can help others achieve their objectives.

When I worked as an editor for a free magazine focusing on sustainable agriculture, I need to ensure that the readers (who mostly farmers and old) understand the stories and the message. One trick is to ask children as our proof readers. If they understand the message (which means the article is written in a simplest way possible), it is good to go!

In my experience, especially through pitching business proposals and ideas to mixed audiences, showing numbers, relatable numbers that is really helps to grab the audience’s attention! Numbers that they can reflect on especially with regards to their lives and how they are making an impact too. Future projections of the scale or impact of certain negative actions or even positive solutions are also another quite powerful technique to do this. If we can get people on the same page about the impact and even consequences of our actions then we will be in a much better place to initiate large scale change for good.

I always strive to use simple language, infographics, and beginner-friendly terms in my LinkedIn posts to ensure that people don't feel overwhelmed by the topic of sustainability. I want to make it easy for people to relate to sustainability and I acknowledge the fact that It's not easy to convince someone to come and follow the sustainable path.

Onething I have found to communicate sustainability is using videos on sustainable and innovative technology abd ideas to the audience. We can use certain type of inforgraphic that showing the data interpretation or case study and its findings etc. Sustainability is a common goal for world. So that everyone need to learn, share and practice the sustainability related stories and articles to achieve the common goal for a better future for all.

Showing real-time impact of simple activities provides a lot of perspective to the audience. Taking an example from Energy Swaraj, Dr.Solanki mentions that a water-heater takes 1 unit of electricity, producing carbon dioxide which will stay and cause warming in the atmosphere for 300 years!

And focus on the positives. We all know how critical and scary the situation is, but people have not been told how great our life and the life of future generations can be if we get this right.

Navigating the emotional divide on sustainability requires balanced dialogue. For skeptics, emphasize the economic benefits of sustainability - energy efficiency, cost savings, and business opportunities. For advocates, highlight ongoing efforts and future commitments to environmental stewardship. Recognize valid concerns on both sides; the cost of change for skeptics, the urgency of action for advocates. Encourage open discussion to foster understanding and find common ground. Like any political endeavor, it's about harmonizing diverse views towards a unified goal - a sustainable future for all.

Sustainability communication should resonate on a personal level. It's about connecting with people's values and emotions, fostering a sense of responsibility, and inspiring positive action. When individuals feel a personal connection to sustainability, they are more likely to engage and support the cause. Effective communication isn't just about facts and figures; it's about touching hearts and minds.

Data visualization is a simple and impactful way to showcase the impact of sustainability initiatives to stakeholders such as investors. It is also more easily understandable at a glance as compared to words.

Don't expect your audience to have sustainability top of mind. Therefore, base your opinions and arguments on science but do not overburden them with the latest, most granular scientific findings. Breaking down complex arguments and scientific information, and being able to reference your sources and point interested parties to further readings, can go a long way. In general, visualizations are very impactful communication tools.

When it comes to conveying sustainability to diverse audiences, I believe it's important to use relatable examples and stories that resonate with them. Show them how sustainability benefits their daily lives and the world around them. Visuals and data can help a lot to prove the positive impact.

Embrace sustainability as a core business strategy, not just an adjunct. Incorporate the COSO framework into your sustainability reporting to enhance reliability and transparency. Engage all stakeholders - from employees to auditors - in this journey, fostering a culture of sustainability. Be prepared for your sustainability metrics to face the same rigorous scrutiny as your financials - and respond by ensuring these metrics are robust, accurate, and comprehensive. The path towards sustainability starts with doing the right thing. It’s not just good for the planet, it's good for business too. Let's take this step together for our shared future.

A clear call to action is like a compass for your audience, guiding them towards meaningful engagement with sustainability. It's an opportunity to turn interest into action, and it should be compelling and actionable, making it easy for people to contribute to positive change.

Take a look at 2% for Conservation - their entire program is based on ensuring that sustainability efforts and conservation donations are being recognized. Their ability to highlight and applaud businesses in a way that not only highlights the 2% cause, but the organization(s) donating, is truly a feat. It is a wonderful way to provide recognition in exchange for a social standing boost!

Use your empathy to connect and build trust with your audience. This will lower any barriers that might come up in conversation. Any negotiation and any conversation are done between people, and connecting at a human level will make communicating sustainability not only easier, but also more collaborative and enjoyable.

AVOID the fear-based climate narrative. The mainstream climate narrative still seems to be “It’s almost too late”, or “Bad things are going to happen if we don’t hurry up”, or “The world will end if we don’t do X impossible sounding thing by 2030". People are not going to be frightened into caring. Scientific predictions about things that will happen on a date years away in the future won’t make people care enough. This is because the routine of normal life is still intact. Instead, we need to evoke the immediate, the qualitative, and the beautiful. This is what will inspire people to care, to take action.

Keep it simple, relatable and tell a story that people want to read and connect with. Demystify and dejargonise and support with facts and figures. Use benefit if not impact led use cases and case studies. A majority of the readers of sustainability articles, reports and other collaterals are not sustainability experts but C suite leaders, regulators, investors, partners and others.