How can you effectively monitor mobile devices in your organization?
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Mobile devices are essential for modern businesses, but they also pose security, compliance, and productivity challenges. How can you effectively monitor mobile devices in your organization? In this article, we will explore some best practices and tools for mobile device management (MDM) that can help you protect your data, enforce policies, and optimize performance.
Monitoring mobile devices is not only a matter of security, but also efficiency and quality. By tracking and analyzing usage, location, and status of your mobile devices, you can prevent data breaches and unauthorized access by enforcing encryption, authentication, and remote wipe capabilities. Furthermore, you can comply with regulatory and industry standards by applying consistent policies and reporting on compliance issues. Additionally, you can optimize resource allocation and performance by identifying bottlenecks, issues, and opportunities for improvement. Finally, you can enhance user experience and satisfaction by providing support, feedback, and updates.
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Steve Groom
Founder & CEO at Vissensa | Forward Thinking IT
Injecting malware to a users mobile device is still the easiest way bad actors are gaining access to corporate assets. With many companies allowing personal devices to access pltaforms such as outlook, HR and wven finance, care myst be taken to ensure, the simplest attack vector such as a bad url posted as a whatsapp, txt or in a email should never be opened.
Depending on your business needs and goals, you may want to monitor a variety of aspects of your mobile devices. This could include the number, type, model, and ownership of your mobile devices, as well as their software and hardware specifications. Additionally, you may wish to consider the settings, policies, and profiles applied to your mobile devices, such as passwords, restrictions, VPNs, and apps. You may also want to monitor the usage, behavior, and performance of your mobile devices, such as battery life, network connectivity, data consumption, and app usage. Furthermore, you may want to track the geographical and logical location of your mobile devices, as well as their movement and proximity to other devices or zones. Finally, you may want to assess the risk level, threat exposure, and incident response of your mobile devices in terms of malware detection, encryption status, and remote lock or wipe actions.
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Steve Groom
Founder & CEO at Vissensa | Forward Thinking IT
Installing a MDM product that looks at the level of security and cuurent health status of a device us imperative. These programmes are brilliant in not only deflecting attacks but force users to be more aware of continually assessing their own security.
MDM software is a platform that allows you to centrally manage and monitor your mobile devices from a single dashboard. This is one of the most common and effective tools for monitoring mobile devices. With MDM software, you can enroll and provision your devices with ease and automation, configure and update them with policies and profiles that meet your business requirements, monitor and analyze them with reports and alerts to gain insights into their status and performance, as well as secure and control them with features that protect data, prevent unauthorized access, and respond to incidents.
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Gary Lee
CEO @ B2M Solutions | Executive Director | Mobile Analytics | Enterprise Mobile Software
To really monitor mobile devices, one has to look beyond what MDM software to new real-time monitoring packages from B2M Solutions and others, which supplement what MDM / EMM can provide. MDM tools were never designed for real-time, in-depth analysis on the health and usage of mobile devices, apps and network. For this reason, a new class of real-time analytics packages has emerged to easily provide these insights and intelligence. One such package is B2M's Elemez software which provides real-time intelligence on health and usage and workers alongside MDM software to give IT leaders robust visibility as they manage and make changes to their mobile estate.
When selecting an MDM software, there are several factors to consider, such as compatibility with the types and models of mobile devices you use or plan to use, the functionality of features and capabilities offered, scalability to accommodate growth and changes, usability with a user-friendly interface and intuitive navigation, and cost in relation to initial and ongoing expenses. Additionally, the MDM software should provide a reasonable return on investment that takes into account potential savings and benefits.
Implementing an MDM software in your organization involves several steps, such as planning the objectives, scope, and timeline for the implementation, as well as testing the MDM software in a pilot or sandbox environment. It is also necessary to deploy the MDM software in your production environment and evaluate its outcomes, impacts, and feedback. Monitoring mobile devices in your organization can bring significant benefits for your business. By following best practices and tools for MDM, you can ensure that your mobile devices are secure, compliant, and productive while keeping your users happy and engaged.
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Steve Groom
Founder & CEO at Vissensa | Forward Thinking IT
The most important point to consider when implementing MDM is to ensure you know where your assets are how you want to protect them and who and in what circumstances access can be granted. This along with good regular patch and device management will give a business a much higher defensive stance.
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Gary Lee
CEO @ B2M Solutions | Executive Director | Mobile Analytics | Enterprise Mobile Software
Our 5th Annual State of Enterprise Mobility Survey asked IT directors about their use of MDMs and use of analytics. 9 out of 10 IT directors around the world state they use an MDM to manage their devices, but 96% of these same IT directors state these MDM tools do NOT give them the visibility they need over mobile devices, apps and network connections. Further, IT directors state they desire: 1. Real-time visibility of mobile asset health 2. Diagnostic tools to pinpoint root causes of issues 3. Real-time visibility on device, app and network usage 4. Proactive tools to spot problems before workers are aware. B2M's Elemez software is designed to provide these insights and add value to companies using an MDM.
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