How can you ensure that everyone's ideas are heard in a social impact project team?
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Working on a social impact project can be rewarding and challenging, but also requires effective collaboration and communication among team members. How can you ensure that everyone's ideas are heard and valued, especially when you have diverse backgrounds, perspectives, and opinions? Here are some tips to foster a more inclusive and productive team environment.
Before you start working on your project, make sure you have a shared understanding of the goals, objectives, and deliverables. Discuss how you will measure your impact, what resources you need, and what roles and responsibilities each team member has. Establish some ground rules for communication, feedback, and decision-making. This will help you align your efforts and avoid confusion and conflict.
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Thalya Olmos MBA
Founder Elite Nannies On Call. Rated Best Miami Nanny Agency by CBS4News. Special Needs/ Autism Division
In my experience ensuring that everyone's ideas are heard and valued in a social impact project team is crucial for fostering creativity, collaboration, and inclusivity. Foster an open and non-judgmental atmosphere where team members feel comfortable expressing their thoughts, to me, is dire.
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Daisy Rogers-Byrne
Impact & Sustainability Strategy Specialist | Top 50 Most Influential Neurodivergent Women of 2022 | Chair of Inclusive Line Ups @ Surfing England | Speaker & event host
This has two sides: clarity across the project and for the team. Start with your team: ensure you have diverse skillsets & lived experience; set clear & co-created ways of working to enable a respectful, productive & harmonious atmosphere. We'll come back to the team in a minute. Next, create a Theory of Change. This is a detailed visual or written pathway from aims, problems, activities, outputs, outcomes through to impact. You will identify assumptions, blockers and enablers, timelines & dependencies. Co-create this with the target community and ensure you have reliable, current data to inform your hypotheses. Lastly, set defined roles, KPIs, feedback loops for your team. Don't forget the three Cs: clarity, consistency & communication.
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Stephanie Wilson
Driving Social Impact through Partnerships
Consider integrating a 'reverse brainstorming' process where, in addition to setting goals and expectations, the team actively identifies potential pitfalls and challenges. This preemptive approach encourages proactive thinking and ensures that all team members are mentally prepared for potential hurdles, promoting a more comprehensive understanding and ownership of the project's objectives.
One of the key factors for effective collaboration is trust. You need to create a space where everyone feels comfortable and confident to share their ideas, opinions, and concerns. This means being respectful, attentive, and supportive of each other. Listen actively, acknowledge different viewpoints, and appreciate contributions. Avoid interrupting, criticizing, or dismissing others. Encourage feedback and constructive criticism, but also celebrate successes and achievements.
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Daisy Rogers-Byrne
Impact & Sustainability Strategy Specialist | Top 50 Most Influential Neurodivergent Women of 2022 | Chair of Inclusive Line Ups @ Surfing England | Speaker & event host
Creating a safe space for voices to be heard in the workplace is driven by the right leadership. Leaders should look to co-create with the team 'ways of working' that will clarify how everyone will communicate, respect each other, values differences, actively listen, proactively contribute etc. Good leaders will actively create a warm, collaborative atmosphere in which they are a facilitator of the team's skillsets & ideas. A safe space also comes from the whole team understanding the lived experience and needs of their colleagues. Whether this is sensitivity on how parts of the project might be triggering for some, or access & participation accommodations needed to ensure parity from the outset, this is crucial to establishing trust.
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Dr. Claire Green-Forde, LCSW
Thought Leader. Social & Racial Justice Advocate & Speaker. Mental Health Leader. Humanist. J.E.D.I. Consultant. Certified DiSC trainer. Board Member @ Elmy's Special Services
While I do not believe that it is possible to create a safe space for everyone, I certainly believe that is very possible to cultivate a space of respect and honor. What is safe for you is not safe for me. However, we can have agreed upon practices and behaviors that give honor and.respect to the values, opinions, expertise, experiences, identities , of each person on the team. Make a concerted effort to build connection and community in the project and also outside of the project. What are the things that are bringing you together? What are the pain points? What are the areas of easy collaboration ? Be open, listen, and be willing to course correct when you have been advised that someone is being harmed.
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Taylor Knickel, LSW, SSW
Helping clients build thriving communities through strategy and relationships.
For me, reframing a "safe space" to a "brave space" is more impactful and equity-oriented. This idea was shared with me from another community member who suggested that "creating a brave space, a place where all are encouraged to participate, welcomed to voice input, and feel confident they will be heard and respected is much more powerful than a space that asks for the bare minimum in humanizing and dignifying the people in the room."
Not everyone communicates or participates in the same way. Some people may prefer to speak up in meetings, while others may feel more comfortable writing or using visuals. Some people may need more time to process information, while others may be more spontaneous and creative. To ensure that everyone's ideas are heard, you need to use diverse and inclusive methods that suit different styles and preferences. For example, you can use brainstorming sessions, surveys, polls, online platforms, or other tools that allow for different modes and levels of engagement.
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Preeti Clifford
Marketing Manager
Allyship and sponsorship can be important here. If a certain kind of voice is silenced, having someone, especially in a position of leadership to speak up on behalf of them and amplify their voice goes a long way.
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Geeta Gujral
Use of diverse and unique methods (without being judgemental) work wonders in a social impact project team , as the space provided to each member is acceptable to them to express their thoughts freely.The ideas thus gained also become manifold.
One of the benefits of working on a social impact project is that you can learn from and leverage the diversity of your team. Different perspectives can enrich your understanding of the problem, the context, and the potential solutions. To seek out and value different perspectives, you need to be curious, open-minded, and empathetic. Ask questions, seek feedback, and invite input from others. Recognize and address any biases, assumptions, or stereotypes that may affect your judgment or interactions. Appreciate and acknowledge the unique strengths and contributions of each team member.
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Bo Stjerne Thomsen
One of the most important aspects for a social impact team is to ensure they are deeply connected to the needs of the community. To ensure that all voices are heard, the team can share stories, examples, and needs from the community and partners, engaging in a discussion that fosters mutual understanding. It's less about sharing 'everyone's ideas' and more about empathizing with social impact and inviting the community to participate.
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Nathalie khoury
Program Manager |Sustainable Business Coach | Environmentalist| Public Speaker| Trainer| Co-founder of Bookerang.lb
Encouraging mutilateral communication and collaboration is essential to the success of social impact projects. Hearing and understanding the perspectives of different stakeholders could set the roadmap for their involvment and creates an exchange between the team and the stakeholders. Allowing the team members on their own to come up with different scenarios and facilitating brainstorming sessions ensures that all voices are heard
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Erin (Holstein) Mogel
Social Impact Consultant + Career Coach
Team work is the dream work! Especially when it comes to social impact. We can't create change in a vacuum. But together, by leaning on each other's diverse perspectives and ideas and approaches to challenges, we can effect change. When it comes to seeking out and valuing different perspectives, we must also consider the communities we're supporting. Consider the nonprofits or beneficiaries you're advocating for and supporting as part of your team. Listen to the voices of those on the ground, those benefitting from your time and resources, those who know the challenges at hand better than you do. Always have a learning mindset. Be open to new approaches and solutions. Appreciate different viewpoints and foster strong relationships.
Even with the best intentions, conflicts may arise in any team, especially when you are dealing with complex and sensitive issues. Conflicts can be detrimental or beneficial, depending on how you handle them. To resolve conflicts constructively, you need to focus on the issues, not the personalities. Express your feelings and needs, but also listen to and understand those of others. Seek common ground, compromise, and consensus. Avoid blaming, accusing, or attacking others. Seek help from a third party if needed.
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Jeff Tucker, JD
Innovative Leader | Org. Culture, Strategy, HR, Systems | Career Developer | Healthcare | Nonprofits | DEI/DEB Advocate | Legal Expertise
One technique that helps focus on issues and not personalities is the shared ownership of ideas. Once my idea is presented to the group, I give up ownership of the idea. It is no longer Jeff's idea to advocate for and defend. I may need to clarify or explain the idea, but then it is now OURS to wrangle with. It is just AN idea that the group can ponder and play with and shape. As a a member of a solution-focused group, it is less my duty to further my cause, and more a duty to solve problems and find new ways of making lives better.
Finally, to ensure that everyone's ideas are heard and valued, you need to review and reflect regularly on your team's progress, performance, and dynamics. This will help you identify what is working well, what needs improvement, and what actions you can take to enhance your collaboration and communication. You can use tools such as surveys, feedback forms, check-ins, or debriefs to collect and share information, insights, and suggestions. Celebrate your achievements, recognize your challenges, and learn from your experiences.
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Sally Jane Brown (formerly Deskins)
Strategic Art Curator and Visionary Arts Leader Orchestrating Grant Acquisition and Revenue Expansion ➤ Pioneering Creator of Multi-disciplinary Showcases, Captivating Diverse Audiences
Rotate leadership roles within the team to ensure that different individuals have the opportunity to guide discussions. This can prevent the dominance of a few voices and bring fresh perspectives to the forefront.