How can you identify process improvement opportunities with data visualization in healthcare management?
Learn from the community’s knowledge. Experts are adding insights into this AI-powered collaborative article, and you could too.
This is a new type of article that we started with the help of AI, and experts are taking it forward by sharing their thoughts directly into each section.
If you’d like to contribute, request an invite by liking or reacting to this article. Learn more
— The LinkedIn Team
Data visualization is a powerful tool for healthcare management, as it can help you understand complex and dynamic data, communicate insights and recommendations, and monitor performance and outcomes. However, data visualization is not just about creating attractive charts and dashboards. It is also about identifying process improvement opportunities that can enhance the quality, efficiency, and effectiveness of healthcare delivery. In this article, you will learn how to use data visualization to find and address gaps, bottlenecks, and variations in your healthcare processes.
The first step to identify process improvement opportunities with data visualization is to define your process and goals. A process is a series of interrelated activities that transform inputs into outputs, such as a patient journey, a clinical pathway, or a workflow. A goal is a desired outcome or performance indicator that you want to achieve or improve, such as patient satisfaction, safety, cost, or quality. You need to have a clear and specific definition of your process and goals, so that you can measure and compare them with data.
-
Krishnan Sankaranarayanan FACHE, DFASHRM, FNAHQ, FISQua
Director Patient Safety
I prefer to use the Pareto chart and control charts which helps visual the process variations. Pareto helps in identifying and prioritizing those 80% of consequences, a control helps in focusing on specific special cause variances.
-
James Waterson
Practical Academic, optimistically applying technology and human factor solutions to healthcare issues.
One way you can do this is actually to start off away from the data and just look at the process itself. What you need however is to make sure that what you map of your process is capable of having data applied to it. I find the simplest way to do this is by using decision trees, which, by their nature map, healthcare journeys, very well, whether that be the journey of a patient in an RCT, or a process such as giving infusion therapy or even the journey of a medication passing through the organization to the administering nurse. I like trees because they’re ready for data. They work well with probabilities, and we know that they work well with machine learning, which of course can do the heavy data work for you with changing variables etc.
The next step is to collect and organize your data. Data is the raw material for data visualization, and it can come from various sources, such as electronic health records, surveys, sensors, or administrative systems. You need to ensure that your data is relevant, accurate, complete, and consistent, so that you can trust and analyze it. You also need to organize your data in a way that makes sense for your process and goals, such as by time, location, department, or category.
-
Kenneth Okolie
CEO @ SYNLAB Nigeria | Executive Business Management, Strategy
Data management is a big big deal. A lot of healthcare organizations are sitting on mountains of data that could help improve quality of care or overall healthcare management but because of poor data management protocols, this advantages are not tapped. First, there is a need for leadership in this regard. The team needs a clear vision and direction. Following this a data governance framework needs to be put in place. This should cover, how data is collected, how it is structured , how it is warehoused, data privacy etc. This is a fundamental step in the right direction that ensures data are kept in a relational manner that aids visualization and analysis
-
Patch Adam Perryman
HDAT Manager at Multnomah County
In short: Healthcare leaders need to develop data stewardship not manage data permission slips. The most common, needlessly complex challenge isn't pinpointing process improvement opportunities, but analysts and developers gaining access to the data required for visualization. Leaders who educate themselves about and promote a culture of data governance and data quality will empower those analysts and developers to make data access a shared responsibility among all those handling the data. This approach not only streamlines the process but also reduces the workload for supervisory roles, who are the primary beneficiaries of these visualizations.
The third step is to choose and create your visualizations. Visualizations are graphical representations of your data that can help you see patterns, trends, outliers, and relationships. You need to choose the right type of visualization for your data and goals, such as a line chart for showing changes over time, a bar chart for comparing categories, or a scatter plot for showing correlations. You also need to create your visualizations with best practices, such as using appropriate colors, labels, scales, and legends, to make them clear and engaging.
-
Marcelo Balancin
Consultant Pathologist | MD PhD MBA
In my experience, data visualization stands as a critical enabler in healthcare management, especially when it comes to harnessing the collective efforts of a team. Even simple tools such as graphs and process flows have the power to transform abstract data into tangible insights. This transformation fosters a more profound engagement among team members as they deploy solutions to complex issues. By presenting data visually, teams can more readily identify and understand root causes, facilitating a more effective problem-solving process. Moreover, these visual tools help in situating everyone at the same starting point, ensuring that the entire team has a common understanding of the issue at hand.
-
Jeff Kong
Improvement requires more than whistleblowing. Poking the bear to inspire meaningful conversation can be helpful.
The choice of visualization aids can affect interpretation, especially in terms of graphs or data queries. For example, a graph with minimal variations from point to point can use a magnified y-axis to highlight differences and imply greater variability to trigger action, while the display of the same data using a zero-anchored y-axis would display minimal variation, and provide a counter-point to taking action. Stacked columnar can be interpreted very differently depending on which data set appears on the bottom of the column. All other data sets are more challenging to interpret for trends because their bases are all dependent on how the base data set varies. Color, x- and y-axis intervals are other presentation variables to consider.
The fourth step is to analyze and interpret your visualizations. Analysis is the process of exploring and examining your data with visualizations, while interpretation is the process of explaining and understanding what your data means with visualizations. You need to use both analytical and critical thinking skills to identify process improvement opportunities with data visualization, such as asking questions, making hypotheses, testing assumptions, and drawing conclusions. You also need to use both quantitative and qualitative methods to support your findings, such as using statistics, benchmarks, or feedback.
-
Daniel Coulton Shaw
AI strategy consultant helping private medical practices, clinics & hospitals use generative AI to their advantage.
Dashboard Creation: Use a BI tool like Tableau or Power BI to create interactive dashboards. Pattern Identification: Look for patterns and outliers. For instance, if Monday mornings have longer wait times, dig into why. Immediate Action: Pull a data set and run a simple analysis. Look for one insight you can act on today, even if it’s small.
-
Syeda Anum
PharmD ,M.Phil (Pharmacology & International Community Health), Researcher
In my experience talking to your data is very important. I am currently writing a thesis and I know for sure that overfitting the data is a huge problem. Try to visualize your findings in a simple way. Play around with the data. Using software such as Stata or R or excel might also do if the data is not very complex.
The final step is to communicate and implement your recommendations. Recommendations are the actions or changes that you propose to improve your process and achieve your goals, based on your analysis and interpretation of your data with visualizations. You need to communicate your recommendations effectively with data visualization, such as using storytelling, highlighting key points, and providing evidence. You also need to implement your recommendations efficiently with data visualization, such as using action plans, monitoring progress, and measuring results.
-
Ashwani Bhatia. MD,CPE,FACP
Chief Executive Officer
Successful data visualization in healthcare involves conveying a story that is understood by both providers and patients. Healthcare analytics often faces the challenge of dealing with overly complex data, highlighting the importance of clear data visualization. In process improvement in healthcare, involving stakeholders ranging from front desk staff to physicians and patients is crucial. To enhance outcomes, it is essential for all stakeholders to participate in data interpretation and provide their insights. The interpretation of data by all stakeholders is a critical step in the process.
-
Suzana Oliveira
Results-driven Customer Success & Sales for LATAM, unlocking seamless customer experiences through expert onboarding and success strategies. 🌟
To identify process improvement opportunities in healthcare management through data visualization, start by creating visual representations of key metrics like patient wait times, resource utilization, and treatment outcomes. Analyze these visuals to pinpoint bottlenecks or inefficiencies. Once insights are gained, communicate and implement recommendations by presenting actionable insights to relevant stakeholders, fostering collaboration for effective change in healthcare processes.
-
minerva kelada
Doctor of Medicine - MD at David Geffen School of Medicine at UCLA
It’s a simple way of providing analogy to the situation example of the Surgical explanation it’s very important to illustrate the geography of body parts and giving life incidence of experience
-
Jeff Kong
Improvement requires more than whistleblowing. Poking the bear to inspire meaningful conversation can be helpful.
An overarching priority is to clearly define when desired results are required in terms of being put into action (not the conclusion of the study). Once that is explicitly understood by all parties, those mandated to perform the study can begin to plan the stages and their timelines. Without timely implementation, the study risks becoming obsolete, if not a waste of time and resources. It is also important for all involved to accept that, as of that date, the best decision was made based on what was known at that time. Far too often, second-guessing, or attempts to modify decisions after the fact results in further delays of implementation and resolution of the original issue.