How can you lead through change in Operational Planning?
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— The LinkedIn Team
Operational planning is the process of defining and executing the activities that support the strategic goals of an organization. It involves setting objectives, allocating resources, establishing timelines, and monitoring performance. However, operational planning is not a static or rigid process. It requires constant adaptation and innovation to respond to changing internal and external factors, such as customer needs, market trends, technological developments, and competitive pressures. How can you lead through change in operational planning and ensure that your team is aligned, engaged, and productive? Here are some tips to help you.
Before you can plan for change, you need to understand the current state of your operations and the gaps or opportunities that exist. You can use various tools and methods to analyze your processes, systems, capabilities, and performance, such as SWOT analysis, value stream mapping, benchmarking, and key performance indicators. You also need to gather feedback and input from your stakeholders, such as customers, employees, suppliers, and partners, to identify their needs, expectations, and concerns. By assessing the current situation, you can gain a clear picture of where you are, where you want to go, and what you need to do to get there.
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BG(Ret) Pete Palmer
Commissioner - Scottsdale City Veterans Advisory Commission at City of Scottsdale
As a military operational planner at the operational level of warfare you must translate strategic/political guidance into tactical guidance to harmonize tactical missions that when executed in the area of operations they achieve the desired end state. Since no plan survives first contact then you need plan and employ decision point tactics (DPT)to create a position of advantage and thus achieve the mission end state. While operational planning deals with data and information it is the human dimension which is the critical data points not the terrain, equipment, supplies or processes. For it is the human that must decide and then execute at the decision point.
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Mehedi Hassan
Assistant Manager- Planning & Operation || Industrial & Production Engineering || Production Planning & Coordination || Manufacturing Excellence || Business Development || Production Audit ll Process Control
Leading through change in operational planning involves several key steps : 1. Clear Communication 2. Involve the team 3. Set Clear Objectives 4. Provide Training & Support 5. Monitor Progress 6. Lead by example 7. Maintain Morale 8.Celebrate Achievements 9.Evaluate & Learn
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Altaf K A
Head of Operations @ Infracare FM, DUBAI, UAE | FIWFM | SSGB | 20+ years MEP, QHSE, IFM and TFM experience
An Operational plan needs to be highly-specialised for the business. You should have a fundamental understanding of the organisation’s goals. An Operational plan should cover the core areas of Safety, Security, Business continuity, Statutory compliance, Employee well being, Sustainability and day to day Operational needs.An all inclusive plan will help in securing sufficient funds from management. The Operational plan needs to support your organisation’s ambitions so current and future needs have to be balanced. Make provisions for smart technology investments. Be flexible enough with your plan and have a holistic approach, involve other departments so that you will be better equipped to support the organisation as a facility manager
Once you have a clear vision and goals for your operational change, you need to communicate them effectively to your team and other stakeholders. You need to explain why the change is necessary, what are the benefits and risks, and how it will affect them. You also need to inspire and motivate them to embrace the change and support the vision. You can use various channels and formats to communicate your message, such as meetings, emails, newsletters, presentations, and videos. You also need to be transparent and honest about the challenges and uncertainties that may arise and how you will address them.
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Jack Noyes
Veteran, Strategic Analyst Athenix Special Missions, CPD Masters Program University of Tampa
Empowering, motivating, and bringing your team together are essential steps in the process of leading change in operational planning through effective communication of clear vision and goals. The foundation of this approach is communication. It necessitates multifaceted, open, and consistent avenues of communications. Encourage active participation from your team members and involve them in the planning process. Create a captivating story by including examples from real world and success stories to illustrate the vision and ambitions. Your team will be more equipped to lead the operational planning transformation toward success if you communicate the vision and goals on a regular basis.
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Josh Drummond, DPT, ATC, MHA, FACHE
Director Of Rehabilitation Services at Williamson Medical Center
Getting buy-in from key teams or members is a critical component of the change management process that can make a project easier or constantly weigh the process down. Unfortunately, it is not always the easiest thing to get buy-in from a team, and despite your best efforts, you may not get them all. That said, ongoing communication, education, building trust and consensus, and a healthy dose of patience can help a leader move a team toward a common understanding and position toward a change project. Operational strategy and emotional intelligence are essential through the process in order to optimize the results of the project and the position of a team post-project.
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Y̲A̲S̲S̲E̲R̲ Z̲A̲K̲A̲R̲I̲A̲
Facilities Management Consultant | Facilities Manager ,Process Improvement, New Business Development, Facilities Management, Director O&M, Advisor, Soft Landing Manager | FMP,PMP,ACP,FMCC|💡
Effective leaders must possess strong strategic thinking skills that allow them to identify the need for change and develop a clear vision for the future. They should thoroughly analyze the current operational plan, identify areas of improvement, and set goals that align with the organization's overall objectives. This step is crucial to gain buy-in from team members and stakeholders, as a well-thought-out plan provides a foundation for change.
Operational change is not something that you can impose or dictate from the top. It requires the involvement and empowerment of your team and other stakeholders. You need to create a culture of collaboration and co-creation, where everyone can contribute their ideas, opinions, and feedback. You also need to delegate tasks and responsibilities, provide guidance and support, and recognize and reward achievements. By involving and empowering your team, you can foster a sense of ownership, commitment, and accountability for the change.
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Ananda Fowler
Order from Chaos
If you're making the right decision, it should be at least a little intuitive for everyone onboard. Much like moving a large, heavy mass, it is vital to make sure everyone is clear on where this is going, and what the pain points are. Focus on those departments/personnel who will experience the hardest shift. Finding a way to give them meaning and value, despite most of their work being crushed in the pivot/change will be vital to retaining them. If you spend the time to identify the pain points, and identify key roles for those most affected, you can turn criticism into confidence (sometimes...) ;)
Operational change is not a one-time event or a linear process. It is a dynamic and iterative process that requires constant monitoring and adjustment. You need to track and measure the progress and outcomes of your change initiatives, using quantitative and qualitative data. You also need to evaluate the effectiveness and efficiency of your processes, systems, and capabilities, using feedback and reviews. You also need to be flexible and agile, ready to adapt and modify your plan according to the changing conditions and needs. By monitoring and adjusting your plan, you can ensure that your change efforts are aligned with your strategic goals and deliver the desired results.
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Prashant Mital
Senior Associate Director at CBRE India ,Global Workplace Solutions
This I would say is the most important phase of Change management in Operation planning . If close monitoring and course corrections are not made the whole plan could get disrupted. Being too rigid and not allowing minor changes to the original plan could impact the end result . As this is a ongoing process the end state should be a combination on minor adaptations and incorporating the feedbacks on ground .
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Y̲A̲S̲S̲E̲R̲ Z̲A̲K̲A̲R̲I̲A̲
Facilities Management Consultant | Facilities Manager ,Process Improvement, New Business Development, Facilities Management, Director O&M, Advisor, Soft Landing Manager | FMP,PMP,ACP,FMCC|💡
It is important to monitor and adjust the operational plan as needed. This involves regularly reviewing the progress against the goals and making necessary adjustments based on the changing circumstances. By monitoring the plan and making adjustments, leaders can ensure that the organization remains on track and can respond effectively to any unforeseen challenges.
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Ryan Srogi
Servant Leader | Entrepreneur | Globally Experienced
As the saying goes, no plan survives first contact. And another one, the value isn’t in the plan it’s in the planning. Military missions involve flexibility. The enemy gets a vote and flexibility is survivability. The end result is action with less risk. In business, finding ways to create flexibility within a new initiative reduces risk. For example, a singular purpose built facility risks the underlying demand for that plant no longer being needed. If that risk is low, execute. If not, explore ways to increase flexibility should the facility need to pivot. This isn’t far from an entrepreneurial mindset.
Operational change is not only a challenge but also an opportunity. It is an opportunity to improve your performance, enhance your value proposition, and increase your competitive advantage. It is also an opportunity to celebrate and sustain the change that you and your team have achieved. You need to acknowledge and appreciate the efforts and contributions of your team and other stakeholders, using recognition and rewards. You also need to reinforce and embed the change in your culture, using training, coaching, and mentoring. By celebrating and sustaining the change, you can ensure that your operational change is not a temporary or isolated event, but a continuous and integrated process.
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Y̲A̲S̲S̲E̲R̲ Z̲A̲K̲A̲R̲I̲A̲
Facilities Management Consultant | Facilities Manager ,Process Improvement, New Business Development, Facilities Management, Director O&M, Advisor, Soft Landing Manager | FMP,PMP,ACP,FMCC|💡
leaders must exhibit empathetic leadership during transitional periods. Recognizing that change can create uncertainty and anxiety, leaders should support their team members by providing reassurance, coaching, and training. Leaders should also celebrate small wins along the way, which can boost motivation and maintain momentum during the change process.
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Brian Kolberg
Director of Operations | Client Success Manager | Team Builder | Force Multiplier |
If you put the effort in up front to garner buy in from all key partners in the operational change plan but do nothing to celebrate incremental successes or completion of the plan, then you will be throwing away the opportunity to maintain that buy in for future endeavors. Established goals and milestones for a plan should be recognized. Individual or team contributions that led to advanced timelines or greater margins of success should be called out and rewarded. The next time you are executing on a new plan, you will already have a team ready behind you, rather than a group of sceptics in front of you.
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MANUEL QUICOMBA
Operations planner in Azule Energy
Walk the talk in operational planning is fundamental for successful implementation of the set strategy and reach of goals. The role of manager and leadership by following the rules even when there is comercial and other business pressure that make them skip from the plan I am really interested in that, I master degree in manager and currently I am doing engineering management. Please contact me
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Bill Keever, OLY
Experienced COO | Olympian | Veteran | Titan 100
As a global operations executive and combat veteran, I've learned the value of adaptability, effective communication, and leadership in challenging situations. In operational planning, just like on the battlefield, adaptability is key. Stay open to change, be ready to adjust strategies based on new information, and encourage your team to do the same. Effective communication is crucial; clearly convey the evolving objectives, allocate resources efficiently, and keep everyone informed. Leadership involves not just setting the direction but also inspiring your team to embrace change, stay engaged, and be productive. Flexibility, communication, and leadership will help your team thrive amidst operational planning changes.
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Y̲A̲S̲S̲E̲R̲ Z̲A̲K̲A̲R̲I̲A̲
Facilities Management Consultant | Facilities Manager ,Process Improvement, New Business Development, Facilities Management, Director O&M, Advisor, Soft Landing Manager | FMP,PMP,ACP,FMCC|💡
Leading through change in operational planning requires a thorough assessment of the current situation, effective communication of the vision and goals, involvement and empowerment of the team, proactive monitoring and adjustment of the plan, and celebration and sustenance of the change. By employing these strategies, leaders can successfully navigate through change and lead their teams to achieve the desired outcomes.