How can you manage stress in a high-pressure Telecommunication Services management role?
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Telecommunication Services management is a demanding and rewarding career, but it can also be a source of stress and burnout. You have to deal with tight deadlines, complex projects, diverse stakeholders, and constant changes in technology and customer expectations. How can you cope with the pressure and maintain your well-being and performance? Here are some tips to help you manage stress in a high-pressure Telecommunication Services management role.
The first step to managing stress is to understand what causes it for you. Different people have different stress triggers, such as workload, uncertainty, conflict, or lack of control. By identifying your stress triggers, you can anticipate them and plan how to deal with them. For example, if you know that you get stressed when you have to present to senior executives, you can prepare well in advance, rehearse your pitch, and ask for feedback.
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Roy Seely
Field Tech Senior Associate at NTT DATA Services
For stress it is less about when your triggers occur than about how you respond. The purpose to identify these triggers is to understand navigating them. Courage is not the absence of fear and the results of stress do not have to be uncontrollable rather managed and given the correct circumstances may even be something to help you in a tough spot. Our emotion help make us who we are but we decide what we give control of our lives to. Stress is not to be feared.
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One of the most common sources of stress for Telecommunication Services managers is having too many tasks and responsibilities. To avoid feeling overwhelmed, you need to prioritize and delegate. Prioritize your tasks according to their urgency and importance, and focus on the ones that have the most impact on your goals and objectives. Delegate the tasks that you don't have to do yourself, or that can be done better by someone else. By doing this, you can free up some time and energy for yourself and your team.
Communication is key to successful Telecommunication Services management, as it helps you align expectations, resolve issues, and build relationships. However, communication can also be a source of stress if it is unclear, inconsistent, or conflicting. To communicate effectively, you need to be clear, concise, and respectful. Use the appropriate channels and tools for your message, such as email, phone, or video conferencing. Listen actively and empathetically to your team, clients, and stakeholders, and give constructive feedback. Avoid unnecessary or negative communication that can create confusion or tension.
Managing stress is not only about dealing with external factors, but also about taking care of your internal resources. To do this, you need to make sure you are eating well and staying hydrated, exercising regularly, getting adequate sleep, and taking time to relax and recharge. Eating a balanced diet can help you maintain your energy and mood levels, as well as prevent health problems. Exercise can help you release tension, improve your mood, and boost your immunity. Adequate sleep can help restore your brain function, memory, and concentration, as well as reduce stress hormones. Taking time to do something that makes you happy, such as reading, listening to music, or meditating can help lower your blood pressure, heart rate, and muscle tension while increasing positive emotions.
You don't have to deal with stress alone. You can seek support from your colleagues, friends, family, or professionals. They can offer you advice, feedback, empathy, or practical help. Seeking support can help you gain perspective, cope with challenges, and feel less isolated. You can also support others who are in a similar situation, as helping others can also help you feel better.