How can you meet your team's expectations as a project manager?
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As a project manager in telecommunication services, you have the responsibility of leading your team to deliver high-quality results on time and within budget. But how can you meet your team's expectations and ensure their satisfaction and engagement? Here are some tips to help you succeed in your role and earn your team's trust and respect.
The first step to meeting your team's expectations is to clearly define the scope and goals of the project. You need to communicate the purpose, deliverables, timeline, budget, and quality standards of the project to your team and make sure they understand their roles and responsibilities. You also need to align the project goals with the strategic objectives of the organization and the expectations of the stakeholders. By defining the scope and goals, you can avoid confusion, ambiguity, and scope creep that can derail the project and frustrate your team.
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Santiago Jáñez Pacios
Project Coordinator in Eurecat - Centro Tecnológico de Catalunya
Un factor muy importante para la evaluación de la satisfacción sobre el éxito o el fracaso de los proyectos, es la gestión de las expectativas. Aunque es un punto bastante subjetivo, aquí os propongo una formula "SIMPLE" para poder cuantificarlo: SATISFACCIÓN = RESULTADOS - EXPECTATIVAS
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Viswesvaran D
Indépendant Consultant
Manage your projects smoothly,efficiently towards successful outcome Duty of PM is to monitor and observe the People, Cost ,Time, Execution and Track all schedules effectively . The end to end visibility and competing the assigned tasks by individual as per expected timeline is the goal. The tasks whic needs to be much grannualar of nature to judge ,supervise and take ori a ti e steps for smooth completion. Hurdles due to Men and Resources Meterials will arise and quick and logical decision to be taken . Projects ,A collaborative effort and all stakeholders need to cooperative and spell out their concern Set up meetings and discussions to overcome all the points raised . PM is the driver who can take the project to destination .
The next step to meeting your team's expectations is to plan and organize the work effectively. You need to break down the project into manageable tasks and assign them to your team members according to their skills, availability, and preferences. You also need to create a realistic schedule and budget that account for the resources, risks, and dependencies of the project. You need to use appropriate tools and methods to track and monitor the progress and performance of the project and your team. By planning and organizing the work, you can ensure that your team has a clear direction, a fair workload, and a feasible plan to follow.
The third step to meeting your team's expectations is to communicate and collaborate with your team regularly and effectively. You need to establish clear and consistent communication channels and protocols that suit the needs and preferences of your team and the project. You need to share relevant information, feedback, and updates with your team and keep them informed of any changes or issues that affect the project. You also need to encourage and facilitate collaboration and teamwork among your team members and with other stakeholders. By communicating and collaborating, you can foster a positive and productive team culture, resolve conflicts, and leverage the diversity and creativity of your team.
The fourth step to meeting your team's expectations is to support and empower your team throughout the project. You need to provide your team with the necessary resources, training, and guidance to perform their tasks effectively and efficiently. You also need to delegate authority and responsibility to your team members and give them the autonomy and flexibility to make decisions and solve problems. You need to acknowledge and appreciate their efforts and achievements and celebrate their successes. You also need to coach and mentor your team and help them develop their skills and careers. By supporting and empowering your team, you can motivate and inspire them, boost their confidence and morale, and retain their talent.
The fifth step to meeting your team's expectations is to evaluate and improve the project and your team's performance. You need to measure and report the outcomes and impacts of the project and compare them with the goals and expectations. You also need to solicit and provide constructive feedback to your team and identify their strengths and areas for improvement. You need to conduct lessons learned sessions and document the best practices and lessons learned from the project. You also need to implement continuous improvement processes and actions to enhance the quality and efficiency of the project and your team. By evaluating and improving, you can demonstrate accountability and transparency, learn from your mistakes and successes, and increase your team's satisfaction and loyalty.
The sixth and final step to meeting your team's expectations is to adapt and innovate in response to the changing needs and demands of the project and the telecommunication industry. You need to monitor and anticipate the trends, opportunities, and challenges that affect the project and your team and adjust your plans and strategies accordingly. You also need to encourage and embrace innovation and creativity in your team and support them to experiment and try new ideas and solutions. You need to foster a culture of learning and curiosity in your team and expose them to new technologies, methods, and perspectives. By adapting and innovating, you can keep your team engaged and interested, deliver value and excellence, and stay ahead of the competition.