How can you use communication to improve software development?
Learn from the community’s knowledge. Experts are adding insights into this AI-powered collaborative article, and you could too.
This is a new type of article that we started with the help of AI, and experts are taking it forward by sharing their thoughts directly into each section.
If you’d like to contribute, request an invite by liking or reacting to this article. Learn more
— The LinkedIn Team
Communication is a vital skill for any IT manager, especially when it comes to software development. Software development is a complex and collaborative process that requires clear and consistent communication among various stakeholders, such as developers, testers, clients, and users. In this article, we will explore how you can use communication to improve software development in terms of quality, efficiency, and satisfaction.
The first step to improve communication in software development is to define the scope and goals of the project. This means setting the expectations and requirements for the software, as well as the timeline and budget. You should communicate the scope and goals to all the stakeholders involved, and make sure they understand and agree on them. This will help you avoid scope creep, conflicts, and misunderstandings later on.
-
Sabapathy Ranganathan. AINS, PMP, MBA
Vice President, Advisor, Board Member, P&C Insurance, Leader in Innovation, Digital Transformation, Process Automation, Thought Leadership, Emerging Technology and Delivery Excellence
One thing I found helpful is bringing the Product Owner/Super User/Voice of the customer to the table when we are defining the scope and the goals not only at the beginning at pre-defined intervals to ensure we are moving towards the delivery of business value iteratively. I wouldn't worry about the scope creep or delivery due date as long as the sponsors recognize the priority, value delivered and money spent has the ROI. The communication with the stakeholders from the inception phase and all the way thru is the secret of success on any initiative
-
Tom Armstrong
IT Executive // Strategy and Architecture // Digital Transformation
It's important to recognize that you will rarely define all the requires 100% correctly upfront. Part of the reason Agile has become so popular is that it delivers value iteratively. This helps de-risk your project by allowing stakeholders to test and react to features mid-project, preventing massive rework when misalignment is discovered during testing. Bring your stakeholders and users into the process early and make them full partners. Don't accept requirements "thrown over the wall." Help your stakeholders figure out what they really want.
-
Azer Asgerov
Deputy of CTO at Ateshgah Insurance Group
Adding to the importance of defining scope in software development, understanding our team's strengths and limits is key. Each team has unique skills, crucial for delivering realistic and effective solutions. Equally important is grasping the specific problems and needs of each client. A one-size-fits-all approach rarely works; tailor-made solutions based on clear client understanding lead to success and satisfaction. This strategy avoids scope creep and ensures project success for both the team and clients.
The second step to improve communication in software development is to choose the right tools and methods for communication. Depending on the size, complexity, and nature of the project, you may need different tools and methods to communicate effectively. For example, you may use email, chat, video calls, or face-to-face meetings for different purposes and audiences. You may also use agile, waterfall, or hybrid methods to manage the software development process. You should communicate the tools and methods you use to all the stakeholders, and make sure they are comfortable and familiar with them.
-
Nicolai Depenau Rasmussen
Creating clarity in chaos and build awesome teams…
In my experience, project management tools like Jira and Azure DevOps can be invaluable for streamlining tasks, yet they sometimes inadvertently discourage direct communication. It's crucial during handover stages to encourage interpersonal dialogue. Consider pull requests: they are an outstanding feature within development tools for facilitating code reviews. However, developers often bypass the vital conversation about the intent and rationale behind the code changes. I've observed projects reach successful completion with nothing more than a whiteboard, sticky notes, and robust communication. It underscores that while digital tools are beneficial, they should enhance, not replace, the human element in project communication.
-
Tran Vu Viet Anh
Co-Owner & Managing Director @ BHSoft | Digital Transformation, Process Improvement
Recently, everyone is talking about Agile and the Waterfall method is no longer as popular. However, it's essential to carefully consider how the Agile approach will be implemented. Software development teams can choose to use Scrum or Kanban, depending on the project manager and team structure. In either case, maintaining an open and clear task board that everyone can access is crucial, as are daily meetings. There are numerous online tools available to support development teams with features such as dashboards, task progress tracking, and daily communication. Some of these tools include Jira, Trello, Slack, and many others.
-
Jorma Manninen
Founder & Chairman of Business Made Agile
Scrumban combines Scrum and Kanban, providing a dynamic and adaptable project management methodology. It seamlessly introduces teams with prior experience in either strategy to the potential of the other. Scrumban also offers a remarkable solution to unique project management needs. A solid foundation in certain aspects of Scrum or Kanban is crucial to unlock its full potential. It is recommended to start using the two methods first before combining them to Scrumban.
The third step to improve communication in software development is to establish feedback loops. Feedback loops are mechanisms that allow you to collect, analyze, and act on feedback from various sources, such as clients, users, testers, and developers. Feedback loops can help you improve the quality and usability of the software, as well as identify and resolve issues and bugs. You should communicate the feedback loops you use to all the stakeholders, and make sure they are timely and constructive.
-
Sujit Gangadharan
VP - Infrastructure Automation and DevOps Engineering
The sooner we are able to bring back information about how a user experiences a product feature in the real world the better the opportunity to respond and improve and deliver a greater product
-
Larry Moore
IT Project Management Specialist
Whether a project is primarily sequential in its progress or more adaptable (what some would call more "Agile"), feedback loops are critical and should be used throughout the entire project, from conception to closing and even beyond that. For new software development, I have found that having solid participation throughout the project by those who will actually use the new system is critical. These users are vital suppliers of information on what will or won't work, what is most productive, and what is best fitted to how they need to do their work as users.
-
Jon Jaroska
GLXY Software CEO; Construction Management Software and Managed IT Services for Builders & Contractors to Streamline Your Construction Workflow; ITDoneForYou.com Owner; Red Sky Health CTO
You must start by defining clear objectives and identifying all relevant stakeholders. Encourage open and honest communication, using tools and regular meetings to collect feedback and discuss progress. Employ metrics and data to objectively measure performance, and incorporate continuous integration and testing practices for early issue detection. Additionally, involve end-users to gather their insights, and prioritize and act on the feedback to drive continuous improvement in the software development process.
The fourth step to improve communication in software development is to document and share information. Documentation is a way of recording and organizing information about the software, such as specifications, designs, codes, tests, and changes. Documentation can help you communicate the status and progress of the software development, as well as facilitate knowledge transfer and collaboration. You should communicate the documentation standards and practices you use to all the stakeholders, and make sure they are accessible and updated.
-
Tran Vu Viet Anh
Co-Owner & Managing Director @ BHSoft | Digital Transformation, Process Improvement
Startup projects often begin with the development team while documentation is still being written. Many times, initially, only an idea is present, and it evolves and changes during the development stage. This can be a challenging aspect of project management. However, having comprehensive documentation is ultimately necessary. Business requirements analysts should closely follow and continuously update and share documentation to ensure that everyone has a clear and common understanding of the project's direction.
-
Larry Moore
IT Project Management Specialist
The documentation that is produced throughout a project is NOT just about the software itself (i.e. specifications, designs, codes, tests, and changes). Clear documentation of corporate strategies, objectives, project goals, expected values and benefits, requirements, and project processes should be carefully documented and communicated to every involved person that should see and understand them.
-
Jon Jaroska
GLXY Software CEO; Construction Management Software and Managed IT Services for Builders & Contractors to Streamline Your Construction Workflow; ITDoneForYou.com Owner; Red Sky Health CTO
This is essential in software development to ensure transparency, collaboration, and knowledge transfer. By maintaining detailed documentation, teams can record project requirements, design decisions, and code changes, which is vital for onboarding new team members and troubleshooting issues. Effective documentation also supports knowledge sharing, reducing dependencies on individual team members and enhancing continuity. Additionally, using version control systems and collaborative platforms enables teams to efficiently share information, code, and updates, fostering a collaborative environment that leads to better software quality and more efficient development processes.
The fifth step to improve communication in software development is to encourage teamwork and trust. Teamwork and trust are essential for effective communication, as they foster a positive and productive work environment. Teamwork and trust can help you coordinate and cooperate with other stakeholders, as well as share ideas and feedback. You should communicate the teamwork and trust values and norms you use to all the stakeholders, and make sure they are respected and supported.
-
Ben C.
Doing what I love. Building new teams & an inspiring culture, helping people realize their potential, and delivering incredible products.
Improving communication in software development through teamwork and trust is like assembling a LEGO set as a group. Each team member brings their own bricks (ideas and skills) to the table, and trust acts as the interlocking force that binds these bricks together. Just as in a successful LEGO build, where each participant collaborates, respects each other's contributions, and works towards a common goal, fostering teamwork and trust in a software team ensures smooth coordination, open idea sharing, and effective feedback exchange. Communicating and upholding these values among all stakeholders builds a strong, cohesive team, much like a well-assembled LEGO masterpiece.
-
Evert Jan de Theije
manager #include PostNL
when starting up with a new team and before they can reach their team potential its helpfull step back and see where the team is at. "have they worked together before", "do they have conflicting characters in the team", "whats the individual ambitions versus the team ambition" etc. Team normally go through a "norming", "forming", "storming" cycle -and at times also re-itterate that cycle. Being aware of that helps decide what you can offer the team at the various fases of it "growing up". Tools like DISC profiles help to gain a better understanding for team members in their engagement with others.
-
Larry Moore
IT Project Management Specialist
Effective teamwork and trust are critical. But we also should not ignore the importance of respect for all those involved. Respect for other people and their ideas and opinions is a critical factor in project success. This kind of respect is actually an important motivation factor for all project participants.
The sixth and final step to improve communication in software development is to review and improve communication. Reviewing and improving communication is a way of evaluating and enhancing the communication processes and outcomes in software development. Reviewing and improving communication can help you identify and address communication gaps, challenges, and opportunities. You should communicate the review and improvement methods and results you use to all the stakeholders, and make sure they are involved and informed.
-
Halga Tamici
AVP Engineering @ Aplikasi Super | Leading Large-Scale Engineering Teams
Review and improve communication can help to identify and address communication gaps, challenges, and opportunities. Some tips might help: - Establish clear communication channels. Make sure that everyone knows that there are clear channels for communication between team members, stakeholders, and customers. - Use asynchronous communication tools. Such as email, instant messaging, and project management software, can help to communicate effectively, even when they are not working in the same location or at the same time. - Hold regular meetings. Regular meetings can identify and address any communication issues. - Document decisions and agreements. Documenting decisions and agreements can ensure that everyone is on the same page.
-
Larry Moore
IT Project Management Specialist
We should understand that, once we establish the characteristics and methods of communication, these things should never be considered as "cast in concrete." The rules and methods should be flexible enough to change based on several factors, including where we are in the progress of the project and which communication methods and processes have proven to date to be most effective. For the project's PM, I believe that special attention to this should be given by the PM to this issue throughout the entire project.
-
Yudi Sutrisno
Director at Yondr Group Operations Indonesia Hyper-scale Data Center Developer
Define clear goals and the must have output on every of your project and communicate, gather feedback and re-define if necessary and re-communicate, until you have the ultimate acceptance over the requirement/goals. This is just and example on how proper communication will play a key-role to a successful delivery
-
Xavier Fernández Cíntora
Head Security Practice NoLA [ ISO27032® Líder en Ciberseguridad LCSPC-CSFPC | Auditor Líder ISO® (27001-20000-22301-9001) |SCRUM Master SMPC® y Product Owner SPOPC™ |Six Sigma™| ITIL® |Business Intelligence BIFPC™| PCI ]
Don't forget the code reviews as a process to catch errors, improve code quality, and fix vulnerabilities. Effective communication is crucial for addressing security concerns and vulnerabilities, allowing the team to respond proactively to potential threats.