How can you write copy that encourages user engagement and interaction?
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— The LinkedIn Team
Writing copy that engages and interacts with your audience is a key skill for any social media marketer. It can help you build trust, loyalty, and influence, as well as drive traffic, conversions, and referrals. But how do you write copy that sparks conversations, reactions, and shares? Here are some tips to help you craft compelling social media copy.
The first step to writing engaging copy is to know who you are writing for. What are their pain points, goals, interests, and preferences? How do they communicate, what tone do they respond to, and what platforms do they use? You can use tools like surveys, analytics, and social listening to gather insights about your audience and create buyer personas. This will help you tailor your copy to their needs, expectations, and behaviors.
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Cassie Petrey
Co-Founder @ Crowd Surf | Billboard 30 Under 30
I just always try to put myself in my own shoes in this situation. If I was looking at this post and reading this copy, would I think it’s lame? Would I think that’s it’s thoughtful in regards to myself? Put yourself in the consumer shoes and think about how you want to be spoken to. It makes it easy to catch some flaws.
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Ines Imdahl
40 over 40 Germany's most inspiring women 2022 I Female Founder rheingold Salon I Speaker I Author I TV Psychologist I Mom of 4
Engagement fängt mit dem Kundenverständnis an. Das sagen alle - tatsächliches Verstehen des Kunden ist aber selten geworden. Denn: es wird kaum mit Menschen gesprochen. Die Forschungsetats in den Unternehmen haben sich seit 2008 mehr als einmal halbiert. Im Marketing wird sich stattdessen überlegt, was die Menschen interessieren könnte - oft werden sogar Personas via Gut-Feeling erstellt. Menschen zu verstehen heißt aber , ihnen zuerst zuzuhören - erst danach sollte die Automatisierung erfolgen. Um Menschen emotional zu berühren und zu bewegen, ist es wichtig, tiefer einzusteigen als in klassische "Bedürfnispyramiden" und vor allem auch immer wieder die eigenen Meinungen über den Kunden zu hinterfragen. Gerade in Krisenzeiten sehr wichtig.
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Kamil Jankowski
Marketing & Communications Director w Gi Group Holding
Understand your target audience's needs, preferences, and pain points. Tailor your message to resonate with their interests and aspirations. Keep your copy clear, concise, and easy to understand. Clearly state what action you want the reader to take. Use actionable and persuasive language in your CTA, such as "Subscribe Now" or "Get Started." Maintain a consistent voice and style across your content. This helps build brand recognition and trust, making it more likely for users to engage over time.
The next step is to use clear and concise language that gets your message across without confusing or boring your audience. You want to avoid jargon, fluff, and unnecessary words that dilute your impact. You also want to use active voice, short sentences, and simple words that make your copy easy to read and understand. Remember, you only have a few seconds to catch your audience's attention and persuade them to take action.
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Beth Newton
CEO at B2B Social Media Agency | Amplifying Best-in-Class Brands
Don't lead *with* your brand! So many social media posts from brands start with "We..." or "Our..." This doesn't make your audience want to keep reading. They don't want to know about your brand - they want to know how your brand can help them. If you want to lead audiences TO your brand (your content, your website, etc.), you can't lead WITH your brand!
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Paulo Fernando Silvestre Jr.
LinkedIn Top Voice and Creator, MSc in Intelligence Technologies and Digital Design, Customer experience, media, culture, reputation and digital transformation consultant, Professor, Journalist. @paulosilvestre
Different people speak differently. That reflects in the words they use, the slang and even the length of their sentences. Furthermore, the cultural and social level of the audience influences, for example, the references used to explain ideas. As a content producer, you must know your audience so that your posts match the way they speak. Your production should less please your company's director and more please your audience, who are the ones who need to explain your message, so they eventually buy from you. And it is worth mentioning that the same company and sometimes even a single product can have more than one audience. In that case, communication must be multiple, each focused on the characteristics of one of these groups.
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Edwina Ring
Marketing and Communications Manager at Partners in Performance
Shorter is often better. Research suggests you have about four words to capture your audience's interest before they scroll onto the next post - so don't waste your first sentence in extended formalities - get to the point, quickly! Really, I could have used even fewer words: shorter is better.
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Another step is to add value and emotion to your copy. You want to show your audience how your product, service, or content can solve their problems, improve their lives, or satisfy their desires. You also want to appeal to their emotions, whether it's curiosity, fear, joy, or anger. You can use storytelling, humor, facts, or questions to hook your audience and make them feel something. This will help you create a connection and a response.
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Paulo Fernando Silvestre Jr.
LinkedIn Top Voice and Creator, MSc in Intelligence Technologies and Digital Design, Customer experience, media, culture, reputation and digital transformation consultant, Professor, Journalist. @paulosilvestre
To explain a product or an idea, correct information is essential. But it takes more than that: the content producer needs to involve his audience. A good story helps a lot in this process. Good storytelling creates bonds with people, as they identify their own values in the story being told. And if it's really good, the public will associate its beliefs with the company's values. When this happens, the public stops being just customers and becomes fans! And then those people will not only buy more and more often from you, but they will also promote your brand and products.
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Missba Ali
Strategic Marketing Professional | Elevating Brands through Meaningful Engagement
Connecting on an emotional level is paramount in marketing. When your brand provides real value and stirs up emotions, it leaves a lasting impression. If your marketing doesn't strike that chord, your audience might not recall your brand when they need it.
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Xhoni Mimillari
The Last And Only LinkedIn Coach You'll Ever Need | I Help You Get Fully Booked (simple as that) | 635+ Client Wins
The art of triggering emotions is based on: Clarifying what internal decisions buyers need to make to want to work with you Tapping into the emotion related to it. Ex: He can help me get (result) --> Confidence
The final step is to include a call to action (CTA) that tells your audience what you want them to do next. A CTA can be a link, a button, a hashtag, or a simple request. It should be clear, specific, and urgent, and align with your goal. For example, if you want your audience to sign up for a webinar, you can say "Register now and get a free ebook" or "Don't miss this opportunity, save your spot today".
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Beth Newton
CEO at B2B Social Media Agency | Amplifying Best-in-Class Brands
The CTA is critical, but just as important is not overusing the CTA, as this can come across as too sales-y and desperate. State your CTA once or twice clearly. If you use it in the image, you can use it once more in the title. But don't use it in the post copy, the image and the title - don't beat them over the head with it.
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Amir Kashiba
Global Marketing Director at Transcom │ We help the world's most ambitious brands take care of their customers.
The call to action needs to be relevant to copy, so you don't mislead your clients. Showcase a benefit, what they get if they do what you ask from them.
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Krista Neher
Digital Marketing Thought-Leader | 6X Bestselling Author | Global Keynote Speaker & Trainer | Award-Winning Entrepreneur | Advisor & Mentor | Digital Transformation
For a call to action to be successful it should incorporate as many of the following principles: - Clarity on the action - Clear user benefit from taking the action - Scarcity - Time limitation - Social proof - Desirable language - Benefit-centric focus
The last tip is to test and optimize your copy based on your results. You can use tools like A/B testing, analytics, and feedback to measure the performance of your copy and see what works and what doesn't. You can then tweak your copy to improve your engagement and interaction rates. You can also learn from other successful examples of social media copy and see what techniques they use to capture their audience's attention and action.
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Brittney M.
Associate Manager, Social Media | Paid Social | Digital Marketing | Digital Strategy
Continually testing copy, visuals and content styles is incredibly important in today’s digital landscape. What worked last year won’t necessarily work this year. It’s important to track and measure performance and course correct on a regular basis to ensure your approach is evolving with your consumers, their mindsets, and the platforms they engage with you on.
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Zainab I. Mohamed
Marketing Manager | Social Media & Content Marketing Strategy | Digital Product Management | FinTech
Improving engagement and conversions through A/B testing allows marketers to experiment with different strategies to improve engagement rates, click-through rates, and conversion rates. By testing different content formats, messaging tones, or visuals, marketers can identify the most effective approach to capturing the attention and interest of their target audience.
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Sotirios Papathanasiou
WELL Building Institute Air Advisor. Indoor Air Quality is the value that reassures the well-being of occupants. - Advocating for clean air - Air Quality Monitors at Particles Plus - #IndoorAQ #cleanair #airquality
Marketing is always about trying and testing new ways to reach people. Learning from the mistakes is as important as learning from success.
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Andrew Bolis
Marketing & AI Consultant 🚀 $190M in Attributed Revenue 📢 Former CMO 📈 I help companies leverage AI tools, optimize their marketing and grow their revenue.
To engage your audience, ensure that your copy follows the Four C's Formula: 1. Clear: Use short words and sentences whenever possible so your copy is easy to understand. 2. Concise: Keep it brief. Include the key points. Don't ramble or cover unnecessary details. 3. Compelling: Use descriptive words that appeal to all five senses to persuade your audience. 4. Credible: Use customer testimonials and cite figures from well-researched, reliable sources. By using the Four C's Formula, your copy will engage readers and inspire them to take action!
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Laura Bernhard
Sharing profitable content secrets while building my agency to $1MM in ARR 📈 Founder @Marketing Bound Agency 👊 Creating social media strategies and content for lawyers, coaches and executives
First, copywriting is a hard skill to learn. I would urge anyone who wants to write anything online to take a copywriting course (or many). People who say they are copywriters aren't even that good. So start with a course. Second, be honest with yourself. If you're not getting engagement, your content probably sucks. Reiterate. Keep trying. Keep changing parts of your content. Third, don't look up to influencers. They will get engagement no matter what they post. They have their fanbases to back them up. And finally, if you're really getting no engagement on your content, you probably don't understand your target audience well enough. Go back to the drawing board and get more information about them.
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Lisa Zöfgen
Co-Founder & Managing Director @ Pommes al dente | Authentic corporate communication through personal brands and corporate influencers. Holistically designed and always on point.
Eine weitere Möglichkeit, um deine Audience mit einem Posting gezielt abzuholen: Aufzählungen! 5 Gründe, warum Listicles so gut funktionieren: 1. Durch die Listen-Art sind sie automatisch gut gegliedert 2. Dadurch können deine Follower den Inhalt schnell sortieren und auf einen Blick verarbeiten 3. Die Leser:innen wissen von vornherein, was das Thema ist und was sie zu erwarten haben. Beispielsweise 5 Gründe, warum Listicles so gut funktionieren 4. Sie bieten Mehrwert und eine tolle Möglichkeit, Insights zu teilen 5. Sie funktionieren auch als Grafik oder in einem Video super Siehst du – klappt! ;)