Learning Microsoft Dynamics 365: The Basics
With Gini von Courter
Liked by 2,191 users
Duration: 1h 46m
Skill level: Beginner
Released: 4/26/2019
Course details
Get started with Dynamics 365, the cloud-based customer relationship management (CRM) tool from Microsoft. In this course, instructor Gini von Courter takes you through the basics, providing the essential information you need to start leveraging this popular cloud service to power your business. After acquainting you with its user interface, record types, and business processes, Gini explains how to create records, track activities, and work with leads and opportunities in Dynamics 365. Plus, she shares insights on how to make use of dashboards, reports, and charts.
Skills you’ll gain
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Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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Seetharam Sumanth Induru
Seetharam Sumanth Induru
Risk Manager | MS Finance at University of Cincinnati | Actively Seeking Full-Time Opportunities
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Gowri Praveena Nadiminti
Gowri Praveena Nadiminti
Actively looking for Full-time/Internship opportunities| Master's in Computer Science @UC'23 | Ex Cloud analyst at Accenture-CVS Health| Ex Site…
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Hank Rouse
Hank Rouse
☛ EDI Analyst | B2B Trading Partner Management | Technical Troubleshooting | Customer Support | Process Improvement | Boomi Certified
Contents
What’s included
- Learn on the go Access on tablet and phone