What are the best practices for comparing mobile device management tools and platforms?
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Mobile device management (MDM) is a process of securing, monitoring, and controlling mobile devices such as smartphones, tablets, and laptops that are used by employees or customers. MDM tools and platforms can help organizations manage device policies, enforce security measures, deploy applications, and troubleshoot issues remotely. However, not all MDM solutions are created equal, and choosing the right one for your needs can be challenging. Here are some best practices for comparing MDM tools and platforms.
Before you start looking for MDM tools and platforms, you need to have a clear idea of what you want to achieve with them. What are your main objectives and challenges with mobile device management? What are the specific features and functions that you need? How many devices and users do you have to support? What are your budget and timeline constraints? By defining your goals and requirements, you can narrow down your options and focus on the most relevant and suitable solutions.
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Bill Jovcevski
Experienced Solution Sales Leader | Strategic Visionary | Customer-Centric Advocate | Driving Digital Transformation | fuelling Growth | Leading with Strategy
When comparing mobile device management (MDM) tools and platforms, several best practices should be considered. First, identify your specific organizational needs, including device types, security requirements, and scale. Evaluate solutions for compatibility with your existing IT infrastructure and ensure they offer adequate support and training. Examine features like remote management, app deployment, and security controls, considering your industry's compliance regulations. Compare pricing and licensing models to find the most cost-effective solution. Finally, consult user reviews and seek recommendations to gauge user satisfaction. Thoroughly testing a few MDM tools in your environment is crucial before making a final decision.
Once you have a shortlist of MDM tools and platforms that meet your goals and requirements, you need to compare their technical aspects. How compatible are they with your existing infrastructure and systems? How easy are they to install, configure, and update? How scalable and reliable are they? How secure are they and what are their encryption and authentication standards? How well do they support different types of devices and operating systems? How much bandwidth and storage do they consume? How do they handle data backup and recovery? By comparing the technical aspects, you can evaluate the performance and quality of the MDM tools and platforms.
Another important factor to consider when comparing MDM tools and platforms is the user experience. How intuitive and user-friendly are the interfaces and dashboards? How much control and flexibility do the administrators and end-users have? How easy is it to enroll, manage, and wipe devices? How fast and responsive are the MDM tools and platforms? How do they handle notifications and alerts? How do they support remote access and collaboration? How do they provide feedback and support? By comparing the user experience, you can assess the usability and satisfaction of the MDM tools and platforms.
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Marc Theermann
Chief Strategy Officer at Boston Dynamics (Building the world's most capable mobile #robots)
In our experience at Boston Dynamics, we have noticed that a variety of stakeholders often have different requirements for alerts and notifications. While the executive team might want to get summary results, operators often want to see more real-time notifications. Sometimes these should be pushed into EAP platforms such as IBM or SAP, but we have also received requests for real-time text messages.
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The final step in comparing MDM tools and platforms is to compare their pricing and licensing. How much do they cost and what are the payment options? What are the subscription plans and contract terms? What are the licensing models and how do they charge per device or user? What are the hidden fees and extra costs? What are the discounts and incentives? What are the cancellation and refund policies? By comparing the pricing and licensing, you can determine the value and affordability of the MDM tools and platforms.
Choosing the right MDM tools and platforms can make a big difference in your mobile device management strategy. By following these best practices, you can compare different solutions effectively and make an informed decision that suits your needs and budget.