What are the most common ways AI is used in marketing?
Learn from the community’s knowledge. Experts are adding insights into this AI-powered collaborative article, and you could too.
This is a new type of article that we started with the help of AI, and experts are taking it forward by sharing their thoughts directly into each section.
If you’d like to contribute, request an invite by liking or reacting to this article. Learn more
— The LinkedIn Team
Artificial intelligence (AI) is transforming the way marketers create and deliver value to their customers. AI can help marketers automate tasks, optimize campaigns, personalize content, and generate insights. In this article, we will explore some of the most common ways AI is used in marketing and how you can benefit from them.
AI can assist marketers in creating engaging and relevant content for their audiences. AI tools can analyze data, keywords, trends, and user behavior to generate content ideas, headlines, captions, and summaries. AI can also produce natural language text, images, videos, and audio based on certain inputs and parameters. For example, you can use AI to create blog posts, social media posts, product descriptions, email newsletters, and landing pages.
-
Ronan Massez
LatAm Sr Regional MKT @J&J | Marketing passionate | Digital transformation & Innovation enthusiast | Growth hacker
First and always you have to define your goals and strategy. Too often we jump straight to content création before even thinking what we want to achieve. For me, one specific way to find great content is to ask the AI what are the pain points of the target. Then you can ask the AI what would the best content to respond to each pain points and different formats. One of key point to get support from AI in a relevant way is the way you prompt! Use it as if it is your creative agency!
-
Abdulrahman K. Alobied
Head of Development and Loyalty at Amyal Smart Company and CEO at SPPRC
While AI-driven content creation undoubtedly offers significant advantages, it is imperative to exercise caution, especially when dealing with languages other than English. Content generated by AI tools may not always be flawless in non-English languages, necessitating careful editing and, at times, minor revisions. It is crucial for marketers to ensure the accuracy and appropriateness of the content across various languages to maintain a high standard of communication with diverse audiences.
-
Ritwik Joshi 🤖
Tech Advisor | TEDx Speaker | IIMA | ex Co-Founder of Botosynthesis | AI and Robotics Aficionado | Entrepreneurship, Storytelling, Startup Consulting
AI is revolutionizing how marketers create content by using data analysis, keyword trends, and user behavior to generate various content formats, including text, images, videos, and audio. This advancement simplifies the creative process and allows for highly customized and captivating content. It's an exciting era for marketing professionals! #AI #ContentCreation #MarketingTechnology 🚀📊📝🤖
AI can also help marketers optimize their content for different platforms, channels, and devices. AI tools can test and analyze various elements of your content, such as headlines, images, keywords, CTAs, and formats, and suggest the best combinations for each scenario. AI can also adjust your content based on real-time feedback, user preferences, and context. For example, you can use AI to optimize your website layout, your email subject lines, your social media ads, and your video thumbnails.
-
Umaid Asim
CEO at SensViz | Building human-centric AI applications that truly understands and empowers you | Helping businesses and individuals leverage AI | Entrepreneur | Top AI & Data Science Voice
Content optimization is key for marketing, ensuring the right message hits the right audience. AI steps in here superbly. It analyzes data to see what's working, tweaking your content for better engagement. For instance, it can auto-adjust email subject lines based on what gets more opens, or tweak webpage content for SEO. It's like having a smart editor on your team, making small but impactful changes. This way, your content isn't just well-crafted but also well-optimized, ensuring it does the job it's meant to do efficiently.
-
Ritwik Joshi 🤖
Tech Advisor | TEDx Speaker | IIMA | ex Co-Founder of Botosynthesis | AI and Robotics Aficionado | Entrepreneurship, Storytelling, Startup Consulting
AI revolutionizes content optimization through dynamic analysis and adaptation, going beyond A/B testing to deliver data-driven, personalized content that resonates with the audience. The future is promising with AI.
-
Helen Wall
LinkedIn [in]structor for Power BI, Excel, Python, R, AWS | Data Science Consultant
The ways in which we use AI to optimize content often depend on the platform itself. For example, if you're creating emails using AI to help you write text or create formats, then you'll often be able to directly measure the impact of making these changes. Conversely, if you're posting on a social media platform, the data on the actual performance is much more limited because you don't have any control over their algorithms. You can, however, use tools and platforms (like Hootsuite for example) that can help nudge you to optimize content performance by posting at specific times or including certain keywords in the content itself.
AI can enable marketers to deliver personalized and relevant content to each user based on their profile, behavior, and intent. AI tools can segment your audience, create dynamic content, and tailor your messages to each user's needs, interests, and goals. AI can also predict user behavior and preferences and recommend the best content, products, or services for each user. For example, you can use AI to personalize your web pages, your email campaigns, your chatbot responses, and your product recommendations.
-
Ritwik Joshi 🤖
Tech Advisor | TEDx Speaker | IIMA | ex Co-Founder of Botosynthesis | AI and Robotics Aficionado | Entrepreneurship, Storytelling, Startup Consulting
#AI is changing the game for content personalization. By analyzing user profiles, behavior, and intent, it tailors messages and recommendations, enhancing user experiences across web pages, email campaigns, chatbots, and product recommendations. The future of marketing personalization is bright with AI at the forefront.
-
Linda Grasso
Digital Creator & Tech Influencer | Infopreneur 💡 | Founder & CEO @DeltalogiX | YouTuber | #Sustainability Advocate & Life Enthusiast
Building on personalization, I believe there's room to deepen relationships with consumers through AI-driven emotional intelligence. Beyond tailoring content to user preferences, AI could assess emotional responses to content, allowing for adjustments that not only cater to interests but also resonate emotionally. This empathetic approach could transform marketing from transactional to relational, fostering a connection that feels more human and less algorithmic. It's about creating a narrative that speaks to hearts as well as minds, making every interaction feel uniquely understood.
-
Nimrita Koul
Principal Investigator | Associate Professor | Machine Learning, Natural Language Processing | Tech Speaker | Certified Instructor l Author | Ambassador-Women Techmakers | Speaker GHC2023 |LinkedIn Top Voice Data Science
Artificial intelligence is used for customer segmentation i.e., to identify customer behaviours, browsing patterns, purchase habits etc. and classify customers based on them. Then this information is used for personalized marketing or recommendations.
AI can help marketers distribute their content to the right audience, at the right time, and through the right channel. AI tools can automate and optimize your content distribution strategy, such as scheduling, posting, targeting, and bidding. AI can also monitor and measure your content performance, such as reach, engagement, conversion, and retention. AI can also provide insights and suggestions to improve your content distribution and ROI. For example, you can use AI to distribute your content via email, social media, search engines, and online platforms.
-
Werner Koegelenberg
Co-Founder and COO of Tappstr, Artificial Intelligence Consultant.
AI tools can also evaluate and check individual user behaviour and distribute communications to a user when they are most likely to be engaged on the relevant platform/medium.
-
Linda Grasso
Digital Creator & Tech Influencer | Infopreneur 💡 | Founder & CEO @DeltalogiX | YouTuber | #Sustainability Advocate & Life Enthusiast
Considering the breadth of AI in content distribution, I see significant potential in enhancing the user experience through adaptive learning. AI could adjust content delivery based on real-time user interaction, not just pre-set parameters. Imagine a scenario where AI doesn't just schedule posts but also adapts in the moment, modifying messaging based on current global events or immediate social conversations. This would allow for a more organic and responsive content strategy, bridging the gap between brand and consumer in a way that feels both timely and contextually aware. It's a step towards a more empathetic and connected marketing approach.
-
Ricardo Galante
Principal Analytics & Artificial Intelligence Advisor | SAS Iberia | Statistician | PhD Researcher | Data Science & Artificial Intelligence Lecturer
AI is a powerful tool that can be used to improve content distribution in a number of ways. By using AI to identify and target relevant audiences, select the right channels, optimize content for different channels, and automate content distribution tasks, businesses can reach a wider audience with their content, create more engaging content, and improve the ROI of their content distribution campaigns.
AI can help marketers analyze their content and understand its impact on their audience and business goals. AI tools can collect and process large amounts of data from various sources, such as web analytics, social media analytics, email analytics, and customer feedback. AI can also apply advanced techniques, such as natural language processing, sentiment analysis, and image recognition, to extract meaningful insights from your content. AI can also generate reports and dashboards to visualize your content performance and trends. For example, you can use AI to analyze your content quality, your audience behavior, your customer satisfaction, and your content ROI.
-
Linda Grasso
Digital Creator & Tech Influencer | Infopreneur 💡 | Founder & CEO @DeltalogiX | YouTuber | #Sustainability Advocate & Life Enthusiast
I see an opportunity to push beyond current content analysis techniques. AI can play a pivotal role in predictive analytics, forecasting future trends and consumer behaviors based on historical data and current market signals. This proactive stance could redefine content strategy, shifting from a reactive to a predictive approach. By anticipating what consumers will desire next, AI equips us with the foresight to craft content that meets the audience at their future point of need, setting the stage for more dynamic and anticipatory marketing narratives.
-
Francesco Saverio Zuppichini
Machine Learning Engineer 📸🦾 | Computer Vision | Generative AI | NLP | Web Dev | Open Source
Morty: Rick? W-where are you? Pickle Rick: On my work bench, Morty. Morty: Are you invisible and you're gonna, like, fart on me? Pickle Rick: Flip the pickle over. Morty: What, I'm gonna touch it, and you're gonna tell me it's an alien dick or something. Pickle Rick: Come on, flip the pickle, Morty. You're not gonna regret it. The payoff is huge. [Morty hesitantly picks up the screwdriver and turns the pickle over. The pickle has Rick's face on it] I turned myself into a pickle, Morty! Boom! Big reveal: I'm a pickle. What do you think about that? I turned myself into a pickle! W-what are you just staring at me for, bro. I turned myself into a pickle, Morty!
-
Mariano Baca-Storni
Founder & CEO, Inclusion Cloud | Artificial Intelligence | Digital Transformation
AI is transforming content analysis in marketing, offering versatile tools to evaluate different types of content with precision. - Sentiment Analysis is used to understand the emotional tone of the content, providing insights into how it resonates with audiences. - For visual content like images and videos, AI employs Image Recognition to evaluate engagement effectiveness. - AI tracks trends over time, identifying shifts in audience preferences and content performance. This holistic approach enables marketers to fine-tune their strategies across various content formats, aligning them closely with audience needs and business objectives.
AI can help marketers innovate and experiment with new types of content and formats. AI tools can enable marketers to create interactive and immersive content, such as augmented reality, virtual reality, and 3D models. AI can also help marketers create smart and adaptive content, such as conversational agents, voice assistants, and personalized videos. AI can also help marketers explore new opportunities and challenges in content marketing, such as ethical, legal, and social implications. For example, you can use AI to create content that engages, educates, entertains, and empowers your audience.
-
Linda Grasso
Digital Creator & Tech Influencer | Infopreneur 💡 | Founder & CEO @DeltalogiX | YouTuber | #Sustainability Advocate & Life Enthusiast
Beyond the cutting-edge tools mentioned, I believe there's untapped potential in AI's role in fostering community engagement. AI can help us understand the nuanced interactions within online communities, enabling content that resonates on a deeper, more communal level. By leveraging AI to analyze conversation patterns, we can craft campaigns that not only engage but also cultivate a sense of belonging among users. This community-centric approach could redefine brand loyalty, turning passive audiences into active brand advocates. AI, in this regard, must be leveraged not just as a tool for innovation but as a bridge to humanize brand-consumer interactions in the digital age.
-
Lauren Hawker Zafer
🗣️ Top Artificial Intelligence Voice 🎙️Podcast Host: Redefining AI 🌐 Squirro Product Office Team Lead (AI, ML, NLP, Data)
AI can assist marketers in many things but one of the most practical applications to push/dabble with innovation is to conduct A/B tests by optimizing the process, analyzing results, and providing insights to determine what resonates best, especially when trying something new! Use AI to design effective A/B tests by suggesting which elements to test e.g., headlines, images, calls to action that are based on historical data and user behavior analysis. Then, generate different content variations for A/B testing. For example - multiple headline options, image variations, or call-to-action text. AI can also help ensure that these variations are diverse and relevant to the audience. Try it out!
-
Dr Shiv Sidana
PhD, Always Innovating (AI - AGI)
Experimenting with new content types and formats like interactive and immersive content, smart and adaptive content. Creating augmented reality, virtual reality, and 3D models for engaging experiences. Exploring new opportunities and challenges in content marketing including ethical, legal, and social implications.
-
Harish Saragadam
2X Top Voice | Leading GenAI Products | Driving Data Science Teams | IIT Delhi | Master in Crafting High-Performance Data Science Squads | Customer-Centric Innovator | Trusted Thought Leader | Angel Investor
AI is widely applied in marketing, enhancing various aspects: Customer Segmentation: AI analyzes data to categorize customers for personalized campaigns. Predictive Analytics: AI predicts consumer behavior for tailored marketing strategies. Chatbots: AI-driven chatbots provide instant customer support. Recommendation Engines: AI suggests products or content based on user behavior. Content Generation: AI creates articles and ads, saving time and resources. Ad Targeting: AI optimizes ad placement for impact and cost-efficiency. A/B Testing: AI automates and enhances testing for better decisions. Email Personalization: AI tailors email campaigns and delivery times. Sentiment Analysis: AI gauges public sentiment from social media.
-
Werner Koegelenberg
Co-Founder and COO of Tappstr, Artificial Intelligence Consultant.
Test AI generative content. Keep in mind that generation a high level of AI content takes a certain level of skill and knowledge of prompt engineering. Don't simply go for the first workflow that comes to mind. Train, test, iterate and go through the same process again until you are confident that the AI tool will deliver consistent results.
-
Linda Grasso
Digital Creator & Tech Influencer | Infopreneur 💡 | Founder & CEO @DeltalogiX | YouTuber | #Sustainability Advocate & Life Enthusiast
While AI's potential to personalize and optimize content is immensely powerful, we must also recognize the potential for misuse of consumer data. As marketers, it's our responsibility to ensure that the AI tools we use are not only effective but also respect privacy and consent. Transparency in how we collect and use data is vital to maintaining consumer trust. Furthermore, we need to be aware of the digital divide that AI could potentially exacerbate, ensuring that our marketing efforts are inclusive and accessible to all segments of society, not just the tech-savvy or those with high purchasing power.