What are the most effective strategies for building and maintaining strong relationships with your staff?
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Building and maintaining strong relationships with your staff is crucial for any manager, especially in the non-profit sector. You need to motivate, inspire, and support your team to achieve your mission and vision. How can you do that effectively? Here are some strategies that can help you foster a positive and productive work environment.
Communication is the foundation of any relationship. You need to communicate your expectations, goals, feedback, and appreciation to your staff regularly and consistently. Use different channels and methods, such as meetings, emails, phone calls, or chats, to suit different situations and preferences. Listen actively and empathetically to your staff, and encourage them to share their ideas, opinions, and concerns. Be transparent and honest, and avoid ambiguity and confusion.
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EFREN VILLEGAS GOMEZ
Country Manager
Creating Trust and Increasing the spirit of Belonging; when you have a team who’s engagement goes supported by belonging, things fly with unbelievable achievements that you might not get by using any other strategies!!!
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Viswanathan Venkataraman
Talent Demand & Staffing ||Ex-Genpact||Ex-Cognizant || Ex-Satyam
Proactive.... In my experience, setting expectations clearly in advance, regular governance through feedback mechanism goes a long way in building a great team. Feedback has to be two ways, with actions items and timelines agreed. As a Leader I allow very minimal ambiguity, and monitor and report from time to time. Showing empathy, treat them with respect, personalized treatment. Appreciation of their work, thanking them for their contribution.
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Krishna Ramachandra
Founder & Chairman @ Digital Insights Ventures | Blockchain Legal Expert
Bandwidth vs Time A distinction I have drawn over the years relates to the allocation of your own resources (as an individual manager/leader). As a manager/leader your principal role - when distilled to its core - is your ability to manage/lead the human resources that drive your organization’s strategy, operations, etc. Time has a direct measurable quality in business. For example, as a lawyer, it couldn’t be more stark - with most legal fees linked directly to time spent. What this creates in businesses is a clinical relationship with time. The opportunity cost is measurable when you peg your personal resources utilization to time. [cont’d..]
Respect and trust are essential for building rapport and loyalty with your staff. You need to respect their skills, experience, and contributions, and acknowledge their achievements and challenges. You also need to trust their abilities, decisions, and autonomy, and delegate tasks and responsibilities appropriately. Avoid micromanaging, criticizing, or undermining your staff, and instead, empower and support them to grow and learn. Treat your staff as individuals, and value their diversity and uniqueness.
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Shady Mahmoud
Head of Sustainability & Sustainable Finance | Master in Planning for Sustainable Development | Corporate Credit Risk |
Actually i agree that Trust is the foundation of any great relationship. By delegation tasks, allow staff to take ownership, and empower them to make decisions.
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Kundavai Mani
Site Operations Manager Alstom coimbatore
Actively listening Showing empathy Supporting on time Empowerment Inspire and influence team by actions. People is the key in any organization.
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Lasangi Wimalarathne
Founding Partner / Director At V Brands Limited - Sri Lanka /V Brands International Pvt Ltd / VFoods Pvt Ltd / Kithul Miracles Pvt Ltd.
Asking questions and practicing active listening are essential for managers who want to build workplace relationship in their teams. The best relationships are built by helping others. Offering help, guidance, Listing to their concerns and mentoring to employees can go long way in building solid relationships.
Feedback and recognition are important for motivating and improving your staff's performance and satisfaction. You need to provide constructive and timely feedback to your staff, both positive and negative, and help them set and achieve their goals. You also need to recognize and reward your staff for their efforts and results, and celebrate their successes and milestones. Use different forms of recognition, such as verbal praise, certificates, bonuses, or gifts, to suit different preferences and occasions.
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Ami S.
Head Of Credit & AR
Agreed - recognition is extremely motivating. Any small or large task completed successfully deserves a praise. It boosts confidence and brings genuine connection with the workplace.
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Alexia de Bernardy
Repeat entrepreneure pour un monde meilleur (MBTI : ENTJ) - Présidente : solution digitale de partage de pratiques managériales et RSE : 5000 contenus, 1 assistant virtuel - 4x auteur sur le futur du travail (Hachette)
Un feedback amène son collaborateur à comprendre par lui-même comment il peut être utile, comment il peut progresser. Un feedback positif met tout le monde en énergie en début de réunion, par exemple avec la technique du "bravo, pour ... parceque ...". Exemple : « Je voulais vous dire bravo pour le document envoyé hier parce que cela a donné une image très professionnelle de notre équipe au client. » « Parce que … » est l’étape la plus importante,cette fin de formulation consiste à expliquer pourquoi cela est important pour vous, appréciable pour l’équipe ou pour l’entreprise. « … car cela a permis d’atteindre les objectifs », « … parce que tu m’as fait gagner du temps », « … car ton action nous a aidé à clôturer le projet à temps ».
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Katie Pastyříková
HR Operational Excellence Manager
One thing that resonated with me when describing the difference between a manager and a leader - is effort. I believe that when you put an effort into providing feedback, to sharing your observations, your team will feel seen, noticed, appreciated, and essentially, when you put that effort into their career path - cared for.
Collaboration and innovation are key for enhancing your staff's creativity and productivity. You need to encourage your staff to work together, share knowledge, and learn from each other, and create a culture of teamwork and cooperation. You also need to encourage your staff to experiment, try new things, and learn from failures, and create a culture of innovation and risk-taking. Provide your staff with the resources, tools, and support they need to collaborate and innovate effectively.
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Emma Lloyd
Passion for People, Potential & Positivity - Experience Director - Global Learning & Development - TEDx Speaker - Appreciative Inquiry
To encourage collaboration and innovation, consider 'idea exchanges'—regular, informal gatherings where team members can present creative concepts and collaborate organically. This lays the groundwork for a culture where teamwork is spontaneous and innovation is not just encouraged but is a natural outcome of collective effort. By supplying the necessary resources and support, we can create a vibrant ecosystem where sharing knowledge and learning from each other is as natural as it is productive. What's also really important that we don't just solicit input that we act on it as well! (One of the practices from Leading with Gratitude)
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Anbu Nedunchezhian
A Thought Leader with three decades of experience in manufacturing industry
Creating collaborative culture is the basic responsibility of a leader. Keep recognizing collaborative success and keep encouraging innovation to solve critical problems will create cohesive team.
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Siddharth Jain
Management Executive @ Wearresist Technologies | Productivity Certification
Team collaborations are good. However, there is a secret sauce to this. You don't wanna overdo it. You wanna make sure you as a leader make it clear which teams are complimentary and which teams are not. Then team them up accordingly. It gives the right amount of stimuli that is needed
Well-being and balance are vital for maintaining your staff's health and happiness. You need to support your staff's physical, mental, and emotional well-being, and help them cope with stress, burnout, or challenges. You also need to support your staff's work-life balance, and respect their personal and professional boundaries. Offer your staff flexible work arrangements, such as remote work, flexible hours, or part-time options, to suit their needs and preferences. Provide your staff with the benefits, perks, and opportunities they need to thrive and grow.
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Alexia de Bernardy
Repeat entrepreneure pour un monde meilleur (MBTI : ENTJ) - Présidente : solution digitale de partage de pratiques managériales et RSE : 5000 contenus, 1 assistant virtuel - 4x auteur sur le futur du travail (Hachette)
Encore plus vrai à distance. Soyez vigilent Attention à la surcharge. Il est connu que les télétravailleurs ont tendance à trop travailler car la frontière entre travail, vie personnel ou loisirs est difficile à respecter. Comme le dit Bertrand Duperrin, expert FrenchWeb : « A distance, tout est exponentiel. La vitesse à laquelle on s’isole ou on se désengage. La vitesse à laquelle le collectif se délite. Le petit coup de blues devient un vrai passage à vide. Le passage à vide devient une dépression. Le besoin de parler à quelqu’un se transforme en détresse psychologique. » De plus, à distance certaines personnes ont peur de ne pas en faire assez.
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Kenya Burrell-VanWormer
Real Estate Industry Leader I Speaker l Content Creator l
True Leadership Supports Wellbeing "People don't care how much you know until they know how much you care," often attributed to Theodore Roosevelt, this underscores the foundational principle of leadership: prioritizing your team's well-being. Supporting well-being starts with: open communication, a culture of collaboration where cross functional support is not just encouraged, but supported to move the business forward from the inside out, and making it comfortable for people to contribute ideas. The path ahead is clear: Lead with empathy. Establish open communication. Respect boundaries. Support collaboration. This human centric approach is a strategy and a commitment to team well being. Care for your people, and progress will follow.
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SEGUN AREMU
Chief Responsibility Officer | Asset & Portfolio Management | Relationship Management | Corporate Strategy | Capital Markets |Mutual Funds| Financial Literacy | Mentorship|Sales Expert
To Foster and build strong relationships with your staff you need to enshrine empathy and open communication in your dealings with staff. This will help you to see issues from their perspective and also be humble enough to ensure openess.
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Haashiem Tayob
Senior Manager at NEOM | Executive MBA, Cost Estimation Expert
One aspect which is important is to guide employees quietly, to build their confidence that making errors will not be publicly disclosed, while making sure that good workmanship is emulated and praised publicly which essentially motivates all employees indirectly
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Vishal Bhatia
Founder | PropTech | Real Estate | VC/PE
Businesses that grow and prosper are those that encourage themselves and their staff to have a growth mindset and continuously learn - I remember having a regular team “brain-bash” session where ideas and solutions were freely shared, encouraging improvement without the fear of judgement. The result was more than just improvements in processes and efficiency but also created a sense of inclusivity and belonging within the team, who were left feeling motivated and uplifted.
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Alexia de Bernardy
Repeat entrepreneure pour un monde meilleur (MBTI : ENTJ) - Présidente : solution digitale de partage de pratiques managériales et RSE : 5000 contenus, 1 assistant virtuel - 4x auteur sur le futur du travail (Hachette)
-Le plus important me semble être de conserver du dialogue et de la proximité par des temps en face à face, et des habitudes de questionnements qui ouvrent la conversation : « Alors, comment vas-tu aujourd’hui », « Pourquoi me parles-tu de cette situation ? », « Comment te sens-tu par rapport à cela ? ». Certains managers créent des rituels de 10 minutes par semaine dédiés à cela. -Définir des règles claires de fonctionnement permet de maintenir la confiance. Savoir vraiment « qui fait quoi, et pourquoi », et "quelle est la la valeur ajoutée tangible de chacun", est clé pour créer la confiance et fluidifier les relations.